Gina Garcia
Bachelor Of Foreign Languages English - French
Summary
Multifaceted person. Expressive and dedicated actress with 9 years of training, education and hands-on experience in theater arts, dance and singing. Passionate about visual arts, performing arts and languages. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Ambitious professional with excellent listening, communication and organizational skills.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
4
4
Languages
Work History
Bilingual Customer Service Agent
Teleperformance SE
03.2020 - Current
- Pursued opportunities to boost company profile with customers by providing exceptional support.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Accurately detailed customer concerns and problems as well as resolution outcomes.
Education
Bachelor of Foreign Languages English - French - Foreign Languages Education
Universidad De Pamplona
Pamplona, Norte De Santander, Colombia 02.2015 - 03.2020
High School Diploma -
Colegio María Concepción Loperena
Cúcuta, Norte De Santander, Colombia 02.2011 - 11.2014
Associate of Applied Science - Accountancy
Servicio Nacional De Aprendizaje SENA
Cúcuta, Norte De Santander, Colombia 02.2013 - 11.2014
Skills
Exemplary work ethic
Timeline
Bilingual Customer Service Agent
Teleperformance SE
03.2020 - Current
Bachelor of Foreign Languages English - French - Foreign Languages Education
Universidad De Pamplona
02.2015 - 03.2020
Associate of Applied Science - Accountancy
Servicio Nacional De Aprendizaje SENA
02.2013 - 11.2014
High School Diploma -
Colegio María Concepción Loperena
02.2011 - 11.2014
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