GINA MARIE LISA

Reviewed 100+ medical bills-claims daily, determined treatment relatedness, processed payments per CPT and DX codes/medical documentation(all medical specialties) for workers compensation, performed outbound calls to process new claims, and data entry. Coordinated with team members to provide efficient and accurate processing. Attained productivity 100+%/quality 98.5+% consistently.

(PMA Companies)

Reviewed 100+medical bills-claims daily, determined treatment relatedness,processed payments, outbound calls to process new claims, and data entry.

Coordinated work flow, facilitated medical records management, patient scheduling, assisted procedures, performed injections, vital signs and phlebotomy. Performed outbound calls, and data entry.

• Supported pharmacists with day-to-day activities and pharmacy office management functions
• Filled,located, and processed prescriptions to customers, distributed medication information documentation, and facilitated medication consultations
• Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services and questions

• Worked with Supervisor to resolve customer/employee issues, improve operations, and provide exceptional customer service
• Managed quality assurance program, including audits
• Logged patient information and recorded results into system
• Assisted with office procedures by monitoring patient flow, training, and scheduling patients/staff
• Collected blood and culture samples
• Drew blood from veins- venipuncture methods
• Maintained exam rooms by ordering supplies, washing and packing instruments and changing solutions