Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Ginette Leon Castro

Tampa,FL

Summary

Experienced Mortgage Loan Officer and Processor Assistant with over four years of hands-on experience in residential mortgage lending. Demonstrated ability to support loan officers in driving loan pipelines, preparing accurate and compliant documentation, and facilitating seamless transactions. Strong knowledge of loan products, investor guidelines, and regulatory requirements. Actively seeking to deepen my expertise in mortgage processing to enhance my ability to assess loan structures, match borrowers with appropriate loan programs, and navigate underwriting guidelines.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed Loan Officer & Processor Assistant

Synergy One Lending
05.2024 - Current
  • Maintain an up-to-date pipeline by proactively tracking and adhering to all deadlines outlined in the contract.
  • Communicated with customers daily to request information and complete paperwork.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Set up files using processor's checklist and submitted on-time for Underwriting
  • Prepared loan files and supporting documentation for submission to the closing department and title company..
  • Cultivated productive relationships with clients, realtors, and title/escrow officers to expand customer base.

Licensed Loan Officer Assistant

Fairway Independent Mortgage
03.2021 - 05.2024
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
  • Set up files using loan officer checklist and submitted on-time for processing.
  • Communicated with customers daily to request information and complete paperwork.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.

Retail Sales Manager

IT Retail Ventures
09.2019 - 12.2020
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.

Processing Clerk

Rental Kharma
08.2019 - 10.2019
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

Education

Bachelor of Science - Architecture

Florida International University
Miami, FL

Skills

  • Mortgage Industry Knowledge
  • Compliance and Regulations
  • Strong focus on accuracy
  • Mortgage loan processing
  • Down Payment Assistance Knowledge
  • Spanish language proficiency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • Mortgage Loan Officer License
  • OHFA DPA Certificate
  • KYHC DPA Certificate

Timeline

Licensed Loan Officer & Processor Assistant

Synergy One Lending
05.2024 - Current

Licensed Loan Officer Assistant

Fairway Independent Mortgage
03.2021 - 05.2024

Retail Sales Manager

IT Retail Ventures
09.2019 - 12.2020

Processing Clerk

Rental Kharma
08.2019 - 10.2019

Bachelor of Science - Architecture

Florida International University

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Ginette Leon Castro