Ginger Dahl
Talcott,WV
Summary
Professional tour guide/manager and Mental Health Counselor. As a tour manager, I have skills in leading large groups to over 40 states and maintaining all aspects of their traveling experience. As a psychotherapist, I have experience in leading situation-specific counseling sessions. Expertise in working with children and adults/families in crisis. Worked in the field more than 15 years, counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Professional Tour Manager
Sunshine Tours
Dublin, VA
03.2022 - Current
- Implemented contingency plans during unforeseen events or emergencies to minimize disruptions to the overall tour.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Utilized strong communication skills to effectively to diverse audiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Provided information on various sites throughout area, relaying little-known stories to provide more customer engagement.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Therapist
Panhandle Counseling And Health Services
Guymon, Oklahome
11.2018 - Current
- Counseled up to [Number] patients weekly with issues such as mood disorders, PTSD and anxiety.
- Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
Therapist
Green Brier Academy for Girls
Pence Springs WV
05.2020 - 05.2021
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
Alternative School Teacher
Guymon City Schools
Guymon, OK
08.2018 - 05.2019
- Delivered supervision and instruction across various subjects for students in alternative school.
Science teacher
Guymon ISD North Park Elementary
North Park Elementary
08.2016 - 05.2017
- Plan curriculum
- Manage over 97 students at various times of the day
- Interact with parents, advise and encourage students
- Effectively use many of skills and experiences as a therapist to teach students how to most effectively learn through breathing techniques, brain breaks, and by attempting to meet the students individual learning and emotional needs.
Clinical Intervention Specialist (counselor)
Cal Farley's Boys Ranch
8 Julien Bivins Blvd., Boys Ranch, Texas 79010
08.2011 - 06.2016
- Developed and implemented treatment plans and modified when needed.
- Directed family-centered, strengths-based, culturally competent and individualized intakes.
- Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
- Maintained a caseload of more than 45 residents in group homes
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning.
- Certified in various counseling modalities such as:Equine assisted therapies, EMDR, and training staff on the Neurosequential Model of Therapeutics (which is a cutting edge information about trauma informed care).
Education
MAMFC(Masters of Marriage and Family Counseling), MACE (Master of Christian Education) - Counseling and Education
Southwestern Baptist Theological Seminary
Seminary Dr., Fort Worth, TexasBachelor of Science - Counseling Psychology
Athens State College
Athens, AlabamaSkills
Culturally sensitive
Expertise in crisis intervention techniques
Documentation
Individual counseling with training in EMDR, EAP (equine assisted psychotherapy), NMT, and SAMA (Satori method of containment)
* Consulting and teaching
* Trainer in large group settings
Certification
Registered Play Therapist, EMDR, NMT
Personal Information
Tour guide experience
Over 20 years experience of traveling with small and large groups is part of job requirements in the fields of ministry and education. Have currently worked as a professional tour guide for over two years and have traveled to over 40 states including Hawaii. Typically size of group ranges from 15 to 50.
Timeline
Professional Tour Manager
Sunshine Tours
03.2022 - Current
Therapist
Green Brier Academy for Girls
05.2020 - 05.2021
Therapist
Panhandle Counseling And Health Services
11.2018 - Current
Alternative School Teacher
Guymon City Schools
08.2018 - 05.2019
Science teacher
Guymon ISD North Park Elementary
08.2016 - 05.2017
Clinical Intervention Specialist (counselor)
Cal Farley's Boys Ranch
08.2011 - 06.2016
Bachelor of Science - Counseling Psychology
Athens State College
MAMFC(Masters of Marriage and Family Counseling), MACE (Master of Christian Education) - Counseling and Education
Southwestern Baptist Theological Seminary