Summary
Overview
Work History
Education
Skills
Accomplishments
Dates Of Service
References
Certification
Timeline
Generic
Ginger Golden

Ginger Golden

Management
Manchester,GA

Summary

Goal oriented, data driven, manager with over 18 years of leadership experience working in Compliance, Safety, EHS, and Operations. Strong leader with a desire to grow professionally.

Overview

19
19
years of professional experience
1
1
Certification

Work History

CAP Area Manager II

Amazon
07.2023 - 08.2023
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Resolved conflicts promptly to promote positive environment for customers.

End of Line Area Manager II

Amazon
04.2022 - 07.2023
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Oversaw budget planning, strategy development, community outreach for organization.

Outbound Area Manager

Walmart Ecommerce
08.2021 - 12.2021
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Transformed underperforming teams into productive, profitable teams.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Improved process efficiency by implementing new cart retrieval process and correcting poor work habits.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.

Asset Protection Leader

Target Corporation
06.2020 - 04.2021
  • Enhanced asset protection strategies by conducting thorough risk assessments and implementing effective security measures.
  • Reduced instances of theft and fraud by developing comprehensive training programs for employees on loss prevention techniques.
  • Improved compliance with company policies and procedures through regular audits, identifying areas for improvement and ensuring corrective action was taken.
  • Collaborated with cross-functional teams to develop and implement a robust asset protection plan, resulting in decreased inventory shrinkage.
  • Checked CCTV for evidence of shoplifting.
  • Built professional relationships with local law enforcement and other related organizations.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Wrote reports for internal and external crime, burglary, or theft.

Asset Protection Area Manager/Compliance

Walmart Ecommerce
10.2015 - 04.2020
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Built cross-functional relationships with business partners to reduce losses.
  • Achieved 50% security increase by implementing customer and associate safety protocols.
  • Enhanced overall asset protection by implementing effective security measures and loss prevention strategies.
  • Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
  • Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Monitored compliance with relevant laws, regulations, and company policies related to asset protection, addressing any areas of non-compliance promptly and decisively.
  • Fostered strong relationships with vendors and suppliers, ensuring they were aware of the organization''s expectations around security and loss prevention.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Installed and maintained covert security equipment.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Reviewed and updated store security policies and procedures.

Asset Protection Associate

Walmart Ecommerce
07.2004 - 10.2015
  • Controlled reduction of loss inventory by protecting company assets.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Contacted local authorities and apprehended shoplifters.
  • Patrolled store departments to check for suspicious activities.
  • Maintained secure environment by regularly checking store premises and inspecting security equipment.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.

Education

Bachelors of Science/ Criminal Justice -

Mercer University
Atlanta, GA

Associate Degree in Business Management/Operation -

West Georgia Technical College

Skills

  • Reid Technique of Investigative Interviews and Positive Persuasion
  • Wicklander-Zulawski
  • OSHA 30
  • ARC First-aid/CPR/AED Instructor
  • Lean Six Sigma
  • OSHA Safety Pro: Personal Protective Equipment Certification
  • Relationship Building and Management
  • Supply Chain Management
  • Controlling Costs
  • Employee Scheduling
  • Goals and Performance
  • Lean Manufacturing
  • Staff Training
  • Quality Assurance
  • Problem Solving
  • Time Management
  • Compliance Monitoring
  • Operations Oversight
  • Leadership Development
  • Leadership Skills
  • Action Plans
  • Policies and Procedures
  • Business Administration

Accomplishments

  • Collaborated with team of 20 in the development of Logistics Compliance Review Manual.
  • Documented and resolved a building that was about to close their doors which led to after 6 months I was able to flip the building and take their failing score of 62 and get a passing score of 94.
  • I have trained over 100 team member (managers and associates) CPR, First-aid, and AED.

Dates Of Service

  • Yeoman for the Capital of Treasure Island, 1994, 1996
  • President for the Student Leadership/Statewide Student Leadership Council, 2010, 2012

References

available upon request.

Certification

Wicklander-Zulawski and John Reed Positive Persuasion and Technique certified. Six Sigma Lean, and OSHA30.

Timeline

CAP Area Manager II

Amazon
07.2023 - 08.2023

End of Line Area Manager II

Amazon
04.2022 - 07.2023

Outbound Area Manager

Walmart Ecommerce
08.2021 - 12.2021

Asset Protection Leader

Target Corporation
06.2020 - 04.2021

Asset Protection Area Manager/Compliance

Walmart Ecommerce
10.2015 - 04.2020

Asset Protection Associate

Walmart Ecommerce
07.2004 - 10.2015

Bachelors of Science/ Criminal Justice -

Mercer University

Associate Degree in Business Management/Operation -

West Georgia Technical College

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