GINGER GORDON
Galveston,TX
Summary
Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Associate
Gracie’s
Galveston, TX
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Hairstylist Booth Renter
Fair Oaks Salon
San Antonio,Tx
06.2022 - 04.2023
- Drove salon revenue with quality services
- Knowledgeable product advice
- Delivered top-quality service for clients' cutting, coloring, and styling needs
- Consistently maintained cleanliness of salon equipment and supplies throughout shift
- Trained new stylists on proper safety protocols when handling chemicals or tools
- Provided advice on how to maintain healthy hair between salon visits through home care techniques.
- Demonstrated excellent communication skills with clients, effectively translating their desired look into a successful hairstyle.
- Managed inventory levels of products to minimize waste while maintaining adequate stock for both professional use and retail sales.
- Stayed up-to-date on current industry trends by attending workshops, trade shows, and continuing education courses.
- Participated in promotional events within the community resulting in increased visibility for the salon among potential new clients.
- Streamlined appointment scheduling and managed time efficiently to accommodate multiple clients per day.
- Maximized productivity by efficiently multitasking, handling appointments, walk-in clients, and retail sales simultaneously.
- Expanded client base through word-of-mouth referrals from satisfied customers and targeted marketing efforts.
- Maintained detailed records of client services, preferences, and contact information for future appointments and followups.
- Improved client experience with thorough consultations that addressed individual needs, preferences, and lifestyle factors.
- Boosted customer loyalty by offering tailored recommendations on hair care products and at-home maintenance techniques.
- Educated clients about proper hair care techniques using various tools such as straighteners, curling irons, or blow dryers for optimal results at home.
- Increased client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Provided exceptional customer service by addressing concerns promptly and professionally, ensuring repeat business from satisfied clients.
- Counted and documented opening and closing cash amounts daily.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hairstylist
Forest Hills Salon
Wilmington,NC
05.2021 - 06.2022
- Delivered top-quality service for clients' cutting, coloring, and styling needs
- Advised clients on best hairstyle and beauty tips for individual characteristics
- Demonstrated advanced skills in cutting, coloring, and styling hair for a variety of clients
- Collaborated with other stylists to create unique and fashionable looks
- Educated clients on hair care techniques and products.
Hairstylist Booth Renter
Clear Lake Hair Company
Webster,Tx
01.2002 - 05.2021
- Adapted quickly to changing trends in the fashion and beauty industry by staying informed about new developments in hairdressing technologies
- Developed strong relationships with clients by providing excellent customer service and listening to their needs
- Organized special events within the salon such as promotional activities or charity drives
- Created detailed records of services rendered, including product recommendations for clients' future visits
- Assisted other stylists with tasks such as shampooing or blow-drying hair during busy periods
- Trained new staff members in proper techniques for cutting, coloring, styling hair, and maintaining hygiene protocols in the salon
- Adept at managing appointments efficiently while attending to each client's individual needs
- Demonstrated ability to work independently without close supervision while remaining focused on assigned tasks.
- Provided exceptional customer service by addressing concerns promptly and professionally, ensuring repeat business from satisfied clients.
- Stayed up-to-date on current industry trends by attending workshops, trade shows, and continuing education courses.
- Demonstrated excellent communication skills with clients, effectively translating their desired look into a successful hairstyle.
- Managed inventory levels of products to minimize waste while maintaining adequate stock for both professional use and retail sales.
- Created visually appealing displays in the booth area to showcase available products effectively and attractively for clients'' consideration.
Education
Licensed Cosmetologist - Cosmology
Vogue
Corpus Christi, TX09.1995
Graduated - 1-12
Mobile Christian
Alabama05.1993
Skills
- Teamwork
- Excellent people skills
- Stocking and Receiving
- Payment Processing
- Inventory Tracking
- Inventory Control
- Product Recommendations
- Display Setup
- Fraud Detection
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Reliable and Responsible
- Organization
- Positive Customer Engagement
- Inventory and Stocking
- Store Organization
Certification
2006 Master Stylist certification from TIGI
Additional Information
Owner/Boss, Client, Client
Career Objective
- Hairstylist Booth Renter, Fair Oaks Salon, SAN ANTONIO, Texas
- Hairstylist, Forest Hills Salon, Wilmington, N.C
- Hairstylist Booth Renter, Clear Lake Hair Company, Webster, Tx
References
- Kim Gomez - Main Gallery, Salon Owner/Operator, (832) 704-2819, Kimberlyg41@yahoo.com
- Gloria Lepp - Euro INT, Salon Owner/Operator, (713) 855-2285, LeppHairdesign@gmail.com
- Linda Hinton - The Shop, Salon Owner/Operator, (910) 231-6770, lindathinton@gmail.com
- Hailey Head - Lux Custom Homes, CFO, (830) 200-6579, Haileyhead@yahoo.com
- Donna Evans - Evans Clinic, Social Worker, (910) 617-7928, Evanscounseling@yahoo.com
Timeline
Sales Associate
Gracie’s
03.2024 - Current
Hairstylist Booth Renter
Fair Oaks Salon
06.2022 - 04.2023
Hairstylist
Forest Hills Salon
05.2021 - 06.2022
Hairstylist Booth Renter
Clear Lake Hair Company
01.2002 - 05.2021
Licensed Cosmetologist - Cosmology
Vogue
Graduated - 1-12
Mobile Christian