Ginger Jessup
Insurance Agent
Houston,PA
Summary
Passionate & Accountable Insurance Representative with excellent client management and insurance skills. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of team building, exceptional time management, and customer service. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Insurance Agent
Farmers Insurance Company - Jessup Agency
02.2022 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Analyzed customer needs to provide customized insurance solutions.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Project Finance Manager
GE Energy
03.2011 - 01.2017
- Improved financial project efficiency by streamlining processes and implementing best practices.
- Coordinated with internal departments to streamline data collection and reporting, resulting in more efficient financial analysis.
- Led finance project teams through successful implementations of new systems and process improvements, achieving organizational objectives.
- Developed comprehensive financial models for accurate forecasting and informed decision making.
- Collaborated closely with technology teams to automate manual processes which streamlined operations and saved valuable time.
- Supported projects with budgets that yielded best project results with lowest cost.
- Conducted rigorous post-project evaluations to identify areas for improvement in future finance initiatives.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Researched and facilitated software integration to streamline accounting and financial processes.
- Supported financial director with special projects and additional job duties.
Senior Contracts Administrator
GE Packaged
08.2003 - 02.2011
- Managed a high volume of contracts simultaneously, ensuring timely execution and adherence to deadlines.
- Streamlined operations by developing and implementing improved contract management processes.
- Developed and executed administrative processes to advance project's procedures, goals and objectives.
- Initiated documentation to authorize and direct work to meet contractual specifications.
- Provided expert guidance on contractual matters to project teams, fostering a collaborative approach to problemsolving.
- Conducted post-award contract administration activities such as change orders, extensions, terminations, and closeouts efficiently.
- Organized and prepared billing documentation.
- Created regular status reports regarding project progress.
- Reduced contractual risks for the organization by conducting thorough reviews and risk assessments.
Education
Bachelor of Science - Accounting
University of North Carolina At Greensboro
Greensboro, NCSkills
- Licensed Insurance Agent
- Client Account Management
- Customer Service
- Auto Insurance
- Health Insurance
- Life Insurance
- Professionalism and Ethics
- Teamwork and Collaboration
- Conflict Resolution
- Problem Solving
- Clientele Development
- Customer Account Review
- Upselling
- Customer Follow-Up
- Client Retention
Timeline
Insurance Agent
Farmers Insurance Company - Jessup Agency
02.2022 - Current
Project Finance Manager
GE Energy
03.2011 - 01.2017
Senior Contracts Administrator
GE Packaged
08.2003 - 02.2011
Bachelor of Science - Accounting
University of North Carolina At Greensboro
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