Dynamic Partner at Hutchins Plumbing & Air Conditioning with expertise in payroll administration and cash flow management. Proven track record in enhancing accounts receivable processes and fostering strong customer relationships through effective communication and empathy. Adept at utilizing dispatch software to optimize operations and ensure timely service delivery.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner/Partner
Hutchins Plumbing & Air Conditioning
Sherman, Texas
01.2001 - Current
Process payroll for employees using advanced payroll software systems.
Maintain accurate employee records and update changes in payroll information.
Prepare and distribute payroll reports for management review each pay period.
Managed incoming requests and assigned routes to drivers promptly.
Utilized dispatch software to track vehicle locations and status updates.
Processed invoices, credit memos, and other documents related to accounts receivable.
Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
Maintained accurate records of accounts receivable and payable transactions.
Reconciled daily cash receipts with bank deposits.
Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
Answered customer inquiries and provided accurate information regarding products and services.
Developed strong relationships with customers by providing personalized assistance and support.
Prepared checks for payment of vendor invoices on a timely basis.
Reviewed daily bank transactions and reconciled to general ledger accounts.
Assisted with customer requests and answered questions to improve satisfaction.
Created engaging visual content for various digital platforms and print media.
Education
Associate of Applied Science - Business
Grayson College
Denison, TX
05-2008
Skills
Payroll administration
Data entry
Dispatch
Cash flow management
Accounts receivable monitoring
Order processing
Microsoft Word & Excel
AR/AP
Fast typing speed
Medical terminology
Payment processing
Cash reconciliation
Empathy and patience
Call handling
Appointment confirmation
Fast learner
Certification
Notary of Public
BLS certificate
Affiliations
Currently in school awaiting to apply for the RN program.
Collections Analyst at Del-Air Heating, Air Conditioning, Plumbing and ElectricalCollections Analyst at Del-Air Heating, Air Conditioning, Plumbing and Electrical