Ginger Lyons
Boerne,TX
Summary
Dedicated receptionist with extensive experience in managing front desk operations, coordinating logistics, and delivering exceptional customer service. Expertise in data entry and appointment scheduling, contributing to streamlined operations and improved guest satisfaction.
Overview
9
9
years of professional experience
Work History
Receptionist, Runner, Expo
Cordillera Ranch
Boerne, TX
09.2017 - 05.2026
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Welcomed incoming visitors at front desk, providing information and assistance. and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated scheduling for appointments and events, optimizing resource allocation.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained accurate visitor logs and managed correspondence efficiently.
- Implemented procedures to enhance guest experience and satisfaction levels.
- Trained new staff on operational procedures and customer service best practices.
- Coordinated logistics for timely delivery of materials to event locations.
- Oversaw setup and teardown processes, maintaining operational efficiency during events.
- Trained new team members on best practices for workflow and safety protocols.
- Mastered knowledge of menu offerings, providing accurate information to servers.
- Communicated food orders to chefs to execute priorities and special requests.
Education
Vocational Nursing - Nursing
Texas State Technical College
Sweetwater, TX12-2003
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist, Runner, Expo
Cordillera Ranch
09.2017 - 05.2026
Vocational Nursing - Nursing
Texas State Technical College