Summary
Overview
Work History
Education
Skills
Certification
Awards/ Involvement
Timeline

Tyler Muessig

York,PA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server | Expo | Runner | Receptionist | Trainer

The Country Club Of York
York, PA
08.2021 - Current
  • Cultivated warm relationships with members.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Banquet Server

Eastlyn Golf Course & The Greenview Inn
Vineland, NJ
04.2021 - 08.2021
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Maintained flexible work schedule to meet event needs.

Crew Trainer

McDonald's
Vineland, NJ
06.2020 - 08.2021
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Busser | Takeout Specialist

Martinos Trattoria & Pizzeria
Vineland, NJ
10.2019 - 06.2020
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

Education

Bachelor of Science - Computer Science

Pennsylvania State University, Harrisburg, PA
05.2025

Minor - Business

Pennsylvania State University, Harrisburg, PA
05.2025

Minor - Human Resource Management

Pennsylvania State University, Harrisburg, PA
05.2025

Skills

  • Team Player
  • Menu Memorization and Presentation
  • Able to Lift 30 Pounds
  • Transactions and Cash Handling
  • Cool Under Pressure
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Order Accuracy and Delivery
  • Taking Reservations
  • Natural Leadership
  • Hospitality Service Expertise
  • Suggestive Selling

Certification

  • Certified Student Programmer | APCA
  • Certified in Adobe InDesign

Awards/ Involvement

Awards:


  • Campus Service Award – Pennsylvania State University
    Certificate, Plaque
  • Penn State Discover PSU Award – Pennsylvania State University
    $3,000 per semester for 4, then $4,000 per semester for 4
  • Honor Graduates Award – Vineland High School
    Certificate in Diploma Booklet
  • Principal’s Award for Volunteerism – Vineland High School
    Gold Medal
  • The Jefferey Gross Memorial Scholarship – Vineland High School
    $1,000.00
  • Gerald J. Barry Memorial Scholarship – Vineland High School
    $1,000.00 & Plaque
  • George Eastman Young Leaders Award – The University of Rochester
    Certificate, Pen, $40,000.00 to go there, Waived Application Fee, and Guaranteed Admission


Involvement:


  • Honors Program
  • Co-Chair | University Programming Board
  • Member | Student Fee Allocation Committee
  • Speaker of the House | Mock Trial
  • Candidate | Graham Fellows Program
  • Member | Phi Beta Lambda
  • Member | Penn Players
  • Completed | Emerging Leaders Program

Timeline

Server | Expo | Runner | Receptionist | Trainer - The Country Club Of York
08.2021 - Current
Banquet Server - Eastlyn Golf Course & The Greenview Inn
04.2021 - 08.2021
Crew Trainer - McDonald's
06.2020 - 08.2021
Busser | Takeout Specialist - Martinos Trattoria & Pizzeria
10.2019 - 06.2020
Pennsylvania State University - Bachelor of Science, Computer Science
Pennsylvania State University - Minor, Business
Pennsylvania State University - Minor, Human Resource Management

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Tyler Muessig