Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Raphael Posas

Summary

To leverage extensive hospitality experience and strong communication skills to enhance client satisfaction in the banking sector, while effectively addressing client financial goals through mobile and online solutions. Committed to contributing to operational excellence and fostering teamwork in a dynamic environment.


Overview

7
7
years of professional experience

Work History

Server, Food Runner, Expo

Del Frisco Grille
01.2020 - 03.2024
  • High-End Service: Provide exceptional, personalized service in a fast-paced environment, ensuring a memorable experience for every guest
  • Menu Proficiency: Demonstrate thorough knowledge of Del Frisco's extensive menu, including steak cuts, seafood selections, and wine pairings, to guide guests in their choices
  • Team Collaboration: Work closely with kitchen and front-of-house staff to maintain smooth operations and deliver timely, high-quality service to enhance guest satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Busser

Cheesecake Factory
09.2017 - 12.2019
    • Efficient Table Management: Clear and reset tables promptly to ensure a smooth dining flow and create a welcoming atmosphere for guests
    • Team Support: Collaborate with servers and kitchen staff to maintain cleanliness and organization in the dining area, enhancing overall service efficiency
    • Guest Interaction: Assist with guest needs by providing menu information and ensuring a pleasant dining experience through attentive support.
    • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
    • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Education

Hudson County Community College
10.2017

High School Diploma -

Union City High School
06.2013

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Point of sale operation
  • Suggestive Selling
  • Foreign language proficiency
  • Bill computation
  • Team Player
  • Reliable and Responsible
  • Team Leadership

    • Transactions and Cash Handling

  • Aloha POS

References

  • Shane, Manager, 517-899-9924
  • Frank, Head Chef, 201-658-7913
  • Ashley Farrer, Supervisor, 347-308-0306
  • Rudy Torres, Supervisor, 201-320-9395
  • Oscar, Sous Chef, 929-233-0971

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server, Food Runner, Expo

Del Frisco Grille
01.2020 - 03.2024

Busser

Cheesecake Factory
09.2017 - 12.2019

Hudson County Community College

High School Diploma -

Union City High School

Similar Profiles

CREATE PROFILE
Raphael Posas