Tiffany Richardson
Winter Haven,FL
Summary
Professional with experience in food service industry, prepared for this role. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly.
Overview
26
26
years of professional experience
Work History
Food Runner/Server/To Go Specialist/Host/QA Expo
Chili's Bar and Grill
03.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
Culinary Professional
Olive Garden Restaurant
01.2018 - 09.2023
- Maintained strict adherence to food safety regulations, resulting in an exceptional record of passing health inspections.
- Coordinated large-scale catering events ensuring seamless delivery of exceptional cuisine for corporate functions, weddings, and private affairs.
- Trained new hires on kitchen procedures and protocols, contributing to a cohesive team environment focused on excellence in service delivery.
- Managed efficient kitchen operations during peak service hours, maintaining smooth workflow under pressure while delivering exceptional results.
Line Cook
First Watch
01.2017 - 01.2018
- Cooking food to order, prepping, also ensured company standards were being kept for food preparation, procedures in quality, uniformity and accuracy
- Keeping the kitchen up to code by maintaining hygiene standards of the kitchen and equipment
- Also demonstrating strong leadership skills by assuming responsibility for most inventory control and ordering products
Deli/ Meat Department Associate
Walmart
01.2014 - 01.2016
- Duties included product inventory performance, monitored food expenditure, followed company procedures for food safe preparation, assembly and presentation
- Maintained hygiene standards of the kitchen and equipment
Line Cook
AppleBees
01.2014 - 01.2015
- Following the first in, first out rotation system, serving hot food to order based on company standards and setting up the next shift for success by restocking my station
Kitchen Manager
Coconuts on The Beach
01.2010 - 01.2014
- Duties Include maintaining a high preservation and food quality, ensured that guest were served in a timely and effective manner, oversaw kitchen staff members and monitored food expenditures
Kitchen Manager
Chenay Beach Resort
02.2007 - 09.2010
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Sous Chef
Mahongen by The Sea
01.2009 - 01.2010
- Duties include providing an exceptional guest experience in order to ensure repeat business
- Assisted and supported the executive chef in routine and specific tasks with the preparation and cooking of various entrees
Kitchen Manager
St. Croix Marina Restaurant
01.2008 - 01.2010
- Duties include ordering from vendors, monitoring product inventory, conducting interviews, keeping kitchen and staff up to health code (based on V.I law) and creating daily specials
Deli Manager
Sion Farm Service Station
01.2002 - 01.2004
- Responsible for increasing deli sales and being creative with deli specials, ordering from vendors and monitoring inventory
- Doing payroll, hiring deli staff and preparing end of day sales when the deli closes
Chef
Jerk Central
01.1999 - 01.2002
- Cooked Jamaican cuisine, I also started a southern cuisine which created more sales, created a daily menu, coordinated with the restaurant manager to create a budget, ordering from vendors and ensured the kitchen ran effectively and efficiently
Education
High School -
St. Croix Central High School
01.1998
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Sense of urgency
- Cash handling
- Hospitality service expertise
- Anticipating customer needs
- Food safety
- Training and mentoring
- Order delivery practices
- POS systems
- ServSafe certification
Timeline
Food Runner/Server/To Go Specialist/Host/QA Expo
Chili's Bar and Grill
03.2024 - Current
Culinary Professional
Olive Garden Restaurant
01.2018 - 09.2023
Line Cook
First Watch
01.2017 - 01.2018
Deli/ Meat Department Associate
Walmart
01.2014 - 01.2016
Line Cook
AppleBees
01.2014 - 01.2015
Kitchen Manager
Coconuts on The Beach
01.2010 - 01.2014
Sous Chef
Mahongen by The Sea
01.2009 - 01.2010
Kitchen Manager
St. Croix Marina Restaurant
01.2008 - 01.2010
Kitchen Manager
Chenay Beach Resort
02.2007 - 09.2010
Deli Manager
Sion Farm Service Station
01.2002 - 01.2004
Chef
Jerk Central
01.1999 - 01.2002
High School -
St. Croix Central High School
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