Connor LaFrance
Meriden
Summary
Dynamic Bartender with expertise in customer service and complaint resolution at Chili's Bar and Grill. Proven ability to train staff and enhance customer satisfaction through effective communication. Strong multitasking skills and deep knowledge of hospitality contribute to a vibrant bar atmosphere, ensuring memorable experiences for patrons.
Overview
7
7
years of professional experience
Work History
Bartender
Chili's Bar and Grill
07.2024 - Current
- Enhanced customer satisfaction by efficiently preparing various beverages.
- Maintained bar cleanliness and organization for improved customer experience.
- Trained new staff on drink recipes and service standards effectively.
- Coordinated with kitchen staff for timely food and beverage delivery.
- Resolved customer complaints quickly, fostering loyalty and satisfaction.
Referee
Referee Association
08.2018 - 11.2024
- Ensured fair play by enforcing game rules and regulations consistently.
- Resolved disputes quickly through effective communication with players and coaches.
- Monitored player performance to guarantee accurate application of game rules.
- Guided junior referees on effective game management and decision-making techniques.
- Officiated youth soccer matches while maintaining strict adherence to regulations.
- Promoted sportsmanship by communicating respectfully with players and coaches during games.
Education
Bachelor of Science - Accounting
Gateway Community College
New Haven, CT05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Clear and effective communication
- Engaging personality
- Hospitality service expertise
Timeline
Bartender
Chili's Bar and Grill
07.2024 - Current
Referee
Referee Association
08.2018 - 11.2024
Bachelor of Science - Accounting
Gateway Community College