Natalie Long
Palm Harbor
Summary
Enthusiastic professional with experience in hospitality roles, skilled in order management and cash handling. Recognized for attention to detail and effective communication, ready to enhance team performance and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Chili's Bar and Grill
Clearwater
05.2024 - Current
- Took food and drink orders accurately and efficiently from customers.
- Handled cash transactions and processed payments accurately at the register.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Hostess
East Lake Cafe
Palm Harbor
03.2022 - 08.2022
- I did a mixture of hosting, serving, and bussing tables. I answered calls, as well as doing to-go orders. I was also in charge of cashing all customers out.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Trained new hostesses on procedures and customer service expectations effectively.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Barback
Sip85
Palm Harbor
02.2022 - 04.2022
- My position was a mixture of hostess, barback, server, and bussing tables. I answered the phone, took mobile orders, and was also in charge of all Uber Eats orders.
- Assisted bartenders by preparing garnishes and restocking supplies.
- Maintained cleanliness and organization of bar area during busy shifts.
- Operated dishwashing equipment to ensure cleanliness of glassware and utensils.
Nanny
Nanny Position
Palm Harbor
05.2021 - 08.2021
- I have babysat for many different families. I love kids, and being able to help families when they need it. I have also nannied, as well.
- Supervised children's daily activities, ensuring safety and engagement.
- Prepared nutritious meals and snacks according to dietary needs.
- Maintained a clean and organized play area for children.
- Communicated with parents about daily routines and any concerns.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Education
High School Diploma -
East Lake High School
East Lake, FL05-2023
AA - Dental Hygiene
St Petersburg Community College
Clearwater, FLSkills
- Customer service
- Order management
- Cash handling
- Table management
- Supply restocking
- Food safety compliance
- Time management
- Communication skills
- Conflict resolution
- Team collaboration
- Friendly disposition
Certification
Microsoft Office Specialist Word certification
Timeline
Server
Chili's Bar and Grill
05.2024 - Current
Hostess
East Lake Cafe
03.2022 - 08.2022
Barback
Sip85
02.2022 - 04.2022
Nanny
Nanny Position
05.2021 - 08.2021
High School Diploma -
East Lake High School
AA - Dental Hygiene
St Petersburg Community College