Ginger Mellard
Charleston,SC
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Overview
17
17
years of professional experience
Work History
Print and Client Services Manager
Office Depot 2233
10.2005 - Current
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Perform Cash Office Procedures.
- Stocking and Recovering of shelves to make sure that they are full and straight.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
Education
High School Diploma -
St. Andrews Parish High School
Charleston, SC06.
Skills
- Maintaining Clean Work Areas
- Service Initiatives Support
- Operating Procedures and Policies
- Customer Complaint Resolution
- Client Interactions
- Website Navigation
- Customer Order Management
- Customer Notifications
Timeline
Print and Client Services Manager
Office Depot 2233
10.2005 - Current
High School Diploma -
St. Andrews Parish High School
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