Detail-oriented professional with extensive experience in customer service and order processing. Adept at managing inventory and contributing to faster operations and improved customer satisfaction.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Cashier/CSR/SCO
FRED MEYERS
Medford, OR
06.2025 - Current
Front-end cashier, customer service desk, and self-checkout. Handled money orders, Western Union money transfers, payroll check cashing and Oregon State Lottery sales & payouts.
CSR
LOW VOLTAGE SYSTEMS
San Leandro, California
04.2019 - 04.2024
Managed company order email with coworker. Entered orders into the system and created the necessary paperwork for the warehouse to ship orders the same day. Updated customers with tracking information. Created an inventory system for the warehouse that allowed for monthly audits and accurate reordering.
Cashier/Garden Associate
Home Depot
San Leandro, California
11.2009 - 11.2019
Cashier at Front End and Returns.
Worked in the Garden Department for 3 years.
CSR/Accounting/General Order
ST George Warehouse
San Leandro, California
12.2014 - 03.2019
Data entry for new manifests. Daily accounting, processing checks into Wells Fargo and credit card invoices in MAS500. Monitoring cargo in warehouse for GO and transferring to GO warehouse.
CES Department Manager
North America 3PL
Oakland, California
10.2013 - 06.2014
Assisted managing partners in completing bid and being awarded a 5 yr contracted to be US Customs exam warehouse. Set up department SOP manual. Created all the forms for manual back-up. Worked with contracted software developers to create customized software.
CES Department Manager
St. George Warehouse
San Leandro, California
10.2013 - 06.2014
Managed 3 workers along with coordinating with the warehouse lead supervisor on warehouse operations. Received manifests, created the file and forwarded the necessary docs to get file uploaded. Worked with terminals, steamship lines and trucking company to get containers delivered and empties returned to terminal. Main contact with US Customs holds, seizures and destruction. Upon the closing of the GO warehouse, STG became new GO warehouse - worked with
CSR/Equipment Control/Dispatcher
Pacific Coast Container
Oakland, CA
07.2006 - 01.2012
CSR in Customs Exam Department for 2 years. Promoted to Equipment control, then Dispatcher for 12 drivers for 3 departments and 6 terminals.
Education
High School Diploma -
Pacific High School
San Leandro, CA
06-1981
Skills
Cash handling
Customer service
Data entry
Inventory management
Order processing
Problem solving
Certification
STATE OF CALIFORNIA OFFICE OF REAL ESTATE APPRAISERS - Certified Real Estate Appraiser - 1993 - Certification # AG008295