Microsoft Office
Ginger Rhoades
Registered Nurse
Hays,NC
Summary
Caring skilled nurse who is goal oriented and versatile with experience in a wide area of nursing care. Highly energetic and organized individual with the ability to work in a fast paced work environment while maintaining high productivity even under heavy workloads. Able to work independently with autonomy to produce the desired outcomes. Caring Nurse with 17 years of experience in diverse healthcare organization working with multiple patient populations. Self-motivated, organized, multi-taker with the ability to work independently producing highly proficient work.
Overview
18
18
years of professional experience
4
4
Years of leadership experience
Work History
Administrator
Wake Forest Baptist Care at Home Hospice
03.2021 - 03.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Maintained personnel records and updated internal databases to support document management.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Coordinated with human resources department to handle payroll and personnel databases.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Managed company schedule to coordinate calendar and arrange travel.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Patient Care Manager
Wake Forest Baptist Care at Home Hospice
06.2019 - 03.2020
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to admit patient to services.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Developed and implemented training programs for care staff to enhance skills and knowledge.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all medical supplies and kept check on inventory levels.
RN Case Manager
Wake Forest Baptist Care at Home Hospice
06.2015 - 06.2019
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Followed all instructions for medication administration and treatment plans as prescribed by physicians.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Liaised with physicians regarding patient needs, performance and changes.
- Actively engaged in on-call rotations to deliver continuous quality care to patients.
- Responded promptly and professionally to patient questions and concerns.
Villages of Wilkes Skilled Care
01.2014 - 01.2015
- Followed all instructions for medication administration and treatment plans as prescribed by physicians.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
Medical ICU, WFBMC
01.2012 - 01.2014
- Followed all instructions for medication administration and treatment plans as prescribed by physicians.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
ICU, WRMC
01.2011 - 01.2012
- Followed all instructions for medication administration and treatment plans as prescribed by physicians.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Liaised with physicians regarding patient needs, performance and changes.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
CPOE Lead
01.2010 - 01.2011
- Super User for Paragon EHR Build, WRMC
Telemetry Nurse
01.2005 - 01.2010
- Observed patient health and side effects from treatments and medications, noting all details in patient chart.
- Provided patients with information on such subjects as side effects from medications and benefits of proper nutrition to help promote better outcomes.
- Utilized specialized equipment to track and monitor patients' vital signs.
- Administered heart and blood pressure medication to cardiac patients as prescribed by physicians.
Education
Associate Degree - Nursing
Wilkes Community College
08.2000 - 05.2005
Associate Degree - General Occupational Technology
Wilkes Community College
08.2000 - 05.2023
Skills
EMR Auditingundefined
Additional Information
- PROFESSIONAL LICENSES/cERTIFICATION , 2020 BLS 2005 Regstered Nurse
Software
Excel
Outlook
Dayforce
Timeline
Administrator
Wake Forest Baptist Care at Home Hospice
03.2021 - 03.2023
Patient Care Manager
Wake Forest Baptist Care at Home Hospice
06.2019 - 03.2020
RN Case Manager
Wake Forest Baptist Care at Home Hospice
06.2015 - 06.2019
Villages of Wilkes Skilled Care
01.2014 - 01.2015
Medical ICU, WFBMC
01.2012 - 01.2014
ICU, WRMC
01.2011 - 01.2012
CPOE Lead
01.2010 - 01.2011
Telemetry Nurse
01.2005 - 01.2010
Associate Degree - Nursing
Wilkes Community College
08.2000 - 05.2005
Associate Degree - General Occupational Technology
Wilkes Community College
08.2000 - 05.2023
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