Open To Work
Ginger Taggart
Fairhope
Summary
Results-driven property management professional with a focus on tenant relations and property inspections. Successfully managed maintenance requests and lease administration, contributing to high tenant retention rates and streamlined operations.
Dedicated Property Management Coordinator with strong communication and customer service skills. Proven ability to enhance tenant satisfaction through effective maintenance coordination and relationship building with vendors.
Dynamic and adaptable property manager with extensive experience in lease administration and tenant relations. Known for implementing efficient communication systems that enhance tenant satisfaction and streamline maintenance processes.
Overview
18
18
years of professional experience
Work History
Property Management Coordinator
Roberts Brothers, Inc.
Fairhope, AL
11.2021 - 06.2025
- Coordinated tenant communications to enhance satisfaction and address inquiries promptly.
- Managed property maintenance requests, ensuring timely resolution and service delivery.
- Assisted in lease administration, preparing documentation for new tenants efficiently.
- Developed and maintained positive relationships with vendors to streamline service contracts.
- Implemented property management software to improve workflow efficiency and reporting accuracy.
- Conducted regular property inspections, identifying areas for improvement and maintaining standards.
- Enhanced tenant satisfaction by promptly addressing maintenance issues and coordinating repairs.
- Provided exceptional customer service by responding promptly to tenant inquiries or concerns, maintaining positive relationships throughout the community.
- Collaborated with property owners to develop long-term plans for property improvements and renovations.
- Managed vendor relationships for cost-effective services while maintaining high-quality work standards.
- Ensured timely completion of routine maintenance tasks, preserving the overall condition and appearance of properties.
- Coordinated move-in/move-out processes to ensure a smooth transition for both new and departing tenants.
- Implemented streamlined communication systems between tenants, staff, and vendors for efficient problem resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
Property Manager
Mannich Real Estate
Fairhope, AL
01.2019 - 10.2021
- Managed property operations, ensuring compliance with regulations and standards.
- Coordinated maintenance requests and vendor services to enhance tenant satisfaction.
- Implemented effective leasing strategies to optimize occupancy rates.
- Conducted regular property inspections to identify issues and maintain quality standards.
- Established strong relationships with tenants, addressing concerns promptly to improve retention rates.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Facilitated successful acquisition and integration of new properties into management portfolio.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
Property Manager
A&B Management
Columbia, MO
03.2007 - 09.2018
- Managed tenant relations, ensuring high satisfaction and retention rates.
- Oversaw property maintenance operations, coordinating timely repairs and inspections.
- Conducted regular property assessments to identify improvement opportunities.
- Established efficient lease administration processes, streamlining documentation and renewals.
- Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
- Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.
- Facilitated open houses and property tours for prospective tenants, showcasing available units in their best light to attract interest quickly.
- Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
- Maintained accurate financial records, ensuring clear communication with property owners regarding income and expenses.
- Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
- Managed lease renewals proactively, retaining existing tenants at higher rates while minimizing turnover-related expenses like unit cleanings or marketing efforts.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Negotiated favorable terms for lease agreements, securing optimal rental rates for property owners.
- Provided regular updates to property owners on the status of their investments, including rental income and expense reports, occupancy rates, and maintenance needs.
- Streamlined rent collection process, improving on-time payments from tenants.
- Conducted thorough background checks on prospective tenants, reducing instances of late payments and evictions.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Maximized rental income while minimizing expenses through effective planning and control.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
Education
Associate of Science - Business
Columbia College
Columbia, MOSkills
- Tenant relations
- Property inspections
- Real estate transactions
- Rent collection
- Microsoft office
- Portfolio management
- Cost control
- Occupancy analysis
- Lease administration
- Exceptional oral and written communication skills
- Customer service-focused
- Lease renewals
- Property tours and inspections
- Multi-family property management
- Maintenance scheduling
- Preventive Maintenance
- Preparing property agreements
- Real estate license
- Administrative support
- Payment collection
- Compliance monitoring
- Leasing operations
- Skilled multi-tasker
- Fair housing compliance
- Eviction notices
- Unit vacancies
- Commercial property
- Work order monitoring
- Accounting operations
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Creative and adaptable
- Relationship building
- Customer relations
- Property showing
- Data entry
Languages
English
Native or Bilingual
Timeline
Property Management Coordinator
Roberts Brothers, Inc.
11.2021 - 06.2025
Property Manager
Mannich Real Estate
01.2019 - 10.2021
Property Manager
A&B Management
03.2007 - 09.2018
Associate of Science - Business
Columbia College