Summary
Overview
Work History
Education
Skills
Professional Organizations Awards
Certificates Licenses
Awards
Timeline
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Ginger Vallejo

Decatur,MI

Summary

Highly skilled and detail-oriented professional with extensive experience in the H-2A and H-2B Foreign Labor and Workforce Development Programs. Proficient in business practices, standards of operation, and customer needs. Empowering leader passionate about developing teams, focusing on exceptional service delivery and customer retention. Problem-solver dedicated to streamlining processes to decrease costs and promote organizational efficiency. Strong analytical thinker with decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Foreign Labor Service Manager

State of Michigan
03.2022 - Current
  • Provided guidance and assistance to employers and attorneys regarding foreign labor certification processes and requirements.
  • Responsible for administering, reviewing, and submitting prevailing wage and practice surveys and reports to the USDOL Office of Foreign Labor Certification (OFLC).
  • Maintain records of H-2A and H-2B data and prepare reports and correspondence relative to the programs.
  • Communicate with the Chicago National Processing Center (CNPC) to ensure all foreign labor requests meet federal and state requirements.
  • Process housing inspection requests with the Michigan Department of Agriculture and Rural Development
  • Collaborate with the finance department for strategic program planning, yearly grant proposals, and budget development to sustain program growth.
  • Managed a team of foreign labor analysts, ensuring timely completion of projects and high-quality workmanship.
  • Reduced client service downtime by proactively addressing potential issues and maintaining clear communication channels.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
  • Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.

Foreign Labor Analyst

State of Michigan
06.2021 - 03.2022
  • State and federal data recording management systems are used to conduct foreign labor contract application reviews.
  • Managed high volumes of H2-A and H-2B Cases,
  • Monitored and tracked the progress of each case, ensuring timely completion and submission of required documents.
  • Provided regular updates to clients on the status of their cases and answered any questions or concerns.
  • Maintained accurate and up-to-date case files and records.
  • Stayed updated on changes in foreign labor program regulations, attending training sessions and workshops as necessary.
  • Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Spearheaded efforts to migrate existing systems onto cloud-based platforms, resulting in improved accessibility, security, and scalability.

Ag. Employment Liaison

State of Michigan
11.2005 - 03.2022
  • Conduct outreach to provide employment services to over 1700 Migrant and Seasonal Farm Workers (MSFWs) at gathering places such as work areas, farm labor camps, and local community organizations.
  • Utilize the State of MI Workforce Agency and Agricultural Recruitment System to collaborate with over 100 agriculture employers to analyze labor needs and skills required and develop strategies for talent attraction.
  • Plan and organize employer, agency, or farmworker conferences to provide up-to-date labor laws and available resources.
  • Improved interdepartmental collaboration with regular team-building activities and open forums for discussion.
  • Supported organizational growth through active participation in networking events, conferences, and professional associations.
  • Managed complex schedules to coordinate travel, meetings, and events for executive leadership teams.

Education

Associate of Arts - Liberal Arts

Southwestern Michigan College
Dowagiac, MI
04.2014

Bachelor of Science - Business Administration

Cleary University
Howell, MI
12.2023

Skills

  • English/Spanish Bilingual
  • Dependable and Responsible
  • Excellent Communication
  • MS Office
  • Relationship Building
  • Task Prioritization
  • Interpersonal Communication
  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Customer Relations
  • Organizational Skills
  • Written Communication

Professional Organizations Awards

  • MI Department of Labor and Economic Opportunity, Women’s ERG WIN Secretary, 07/2023, Current
  • SWMI Migrant Resource Council, Member and Chair
  • SWMI Migrant Resource Council, Chair- Farmworker Appreciation Committee, provide guidance, support, and committee goals
  • SWMI Migrant Resource Council, Project Lead, 2017-2018 Camp-Outs, 2017, 2018, coordinate multiple partner agencies to plan, prepare, and initiate farm worker-focused informational fairs (8 total with 1200+ attendees)
  • SWMI Migrant Resource Council, Event Organizer- Annual Grower Conference, identify employer needs, plan, manage, and organize all phases of the conference, such as event logistics, marketing, communication with presenters/attendees, etc
  • SWMI Migrant Resource Council, Project Coordinator- -Annual Christmas Basket Event, organize the event to promote employment service programs, address food insecurities, and provide essential needs. (325-400 families yearly)

Certificates Licenses

IC3 Computer Certification, Certiport

Awards

  • 2017 Michigan State University- Distinguished Service Award
  • 2017 Southwestern Michigan Migrant Resource Council- Migrant Advocate of the Year Award
  • 2020 Recognized Governor Coin Award
  • 2021 Agricultural and Foreign Labor Services Unit- Peer-to-Peer Award

Timeline

Foreign Labor Service Manager

State of Michigan
03.2022 - Current

Foreign Labor Analyst

State of Michigan
06.2021 - 03.2022

Ag. Employment Liaison

State of Michigan
11.2005 - 03.2022

Associate of Arts - Liberal Arts

Southwestern Michigan College

Bachelor of Science - Business Administration

Cleary University

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Ginger Vallejo