Virginia Goyden

I started as a cashier and promoted to customer service team leader. Promoted again to the Liquor store manager. job skills= lotto machine,scratch off lotto machine, ordered all liquor supplies including spirits, alcohol, wine. cashier, stock, supreme customer service was my top priority, making customers happy, best service i could provide to want them to come back and shop at our store. My management received many customer compliments in my store.

• Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
• Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
• Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.

• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply. supreme customer service , we wanted every customer to be happy and want to come back to our store.
• Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.