Ginny Terrell
Tucson,US
Summary
Highly motivated and reliable professional with 7+ years of experience in customer-focused roles, including social media and review moderation, retail sales, and cash handling. Recognized for exceptional time management, active listening, and strong interpersonal skills. Proficient in leasing software, website management, and reputation account updates. Experienced in property upkeep leadership and knowledgeable of current Fair Housing regulations
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Media and Review Moderator
Bryten Real Estate Partners
01.2017 - 06.2024
- Looked for industry trends on social media and through online sources
- Created social content for communities
- Responded to reputation management reviews for communities and company
- Worked on updating websites and website information through Yardi, and Rent Cafe
Sales Associate
T-Mobile
06.2013 - 01.2017
- Used upselling techniques and offered product and service consultations
- Helped customers find the perfect device and phone plan to best fit them
- Trained new employees on company's policy and procedures
- Worked with customers on returns and billing issues
Assistant Manager
Cato Fashions
08.2011 - 05.2013
- Used my retail expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty
- Provided product samples, answered questions, and made product recommendations
- Helped customers find sizes and pick out outfits they were looking for
- Helped customers find accessories to fit their new attire
- Rang customers out
- Closed out registers and took in weekly shipments
- Made a point of emphasizing quick and friendly customer service
Education
High School -
Santa Rita High School
Tucson, AZ01.2010
Skills
- Leasing Soft Ware Experience, Yardi, Rent Cafe Experience
- Property Tours
- Application processing
- Rent collection
- Fair Housing Regulations
- Lease Agreements
- Relationship Building
- Property Marketing
- Flexible Schedule
- Lead Generation
- Active listening skills
- Key holder experience
- Positive and friendly
- Exceptional time management skills
- Reliability
- Cash register operation
- Credit card processing
- Retail sales
- Customer-oriented
- Goal-oriented
- Shipment processing
- Cash handling and management
- Quick learner
- Team Player
- Move-in coordination
- Lease preparation
- Social Media Marketing
- Fair housing policies
- Administrative Support
- Property tours and inspections
- Office Management
Certification
- Google Ads Certification
- Digital Marketing Certificate
Timeline
Social Media and Review Moderator
Bryten Real Estate Partners
01.2017 - 06.2024
Sales Associate
T-Mobile
06.2013 - 01.2017
Assistant Manager
Cato Fashions
08.2011 - 05.2013
- Google Ads Certification
- Digital Marketing Certificate
High School -
Santa Rita High School
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