Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Elizabeth Smith

Elizabeth Smith

Bloomfield,NY

Summary

Energetic and personable, with knack for building and nurturing strong relationships within communities. Versed in social media management and content creation, coupled with solid organizational skills. Aiming to foster vibrant and engaged communities that drive positive outcomes and growth.

Overview

3
3

Years of Leasing/Property Managment Experience

11
11

Years of Business Ownership Experience

25
25

+ Years of Combined Retail Sales Experience

Work History

Community Manager

Bryten Real Estate Partners
09.2024 - 03.2025
  • Continuously assessed community goals between two properties and objectives, making data-driven decisions to align strategies with organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintained the highest standards.
  • Collected and maintained careful records of rental payments and payment dates.
  • Responded to Common Area Maintenance (CAM) inquiries. Met with the Maintenance Supervisor often to assure both properties needs and goals were met.

Leasing Consultant

New Vision Development Group, Inc./Victor Mobile Home Parks, Inc.
12.2023 - 08.2024
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections, while utilizing Rent Manager Software. These tenants were leasing property while maintaining Manufactured Homes within the 13 communities spread between 3 Upstate NY Counties.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Coordinated closely with maintenance staff to ensure tenant issues were addressed and home were prepared for new occupants in a timely manner.

Leasing Consultant

Tri City Rentals-Spanish Gardens
11.2022 - 10.2023
  • Greeted potential tenants and provided information about the property, highlighting amenities and features during available apartment tours. Prepared lease agreements, collected security deposits, rent, and local utility payments from tenants. Assisted with the preparation of monthly reports, including occupancy rates, delinquency percentages, and market surveys while also updating resident data into the YARDI software system.
  • Maintained 100% occupancy for nearly 4 quarters.

Education

Continuing My Education - Human Services

Finger Lakes Community College
Canandaigua
06.2029

Certificate of Technical Studies - Massage Therapy

Golden State Business College
Visalia, CA
02-2002

Skills

  • Daily Operations Management
  • Customer Service and Resident Relations
  • Time Management and Adaptability
  • Effective Communication, Relationship Building as well as Conflict Resolution
  • Leadership and Coaching
  • Property Inspections and Maintenance Oversight
  • MS Office Suite
  • Payment processing
  • Knowledgeable in Yardi, Rent Manager and OneSite

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Community Manager

Bryten Real Estate Partners
09.2024 - 03.2025

Leasing Consultant

New Vision Development Group, Inc./Victor Mobile Home Parks, Inc.
12.2023 - 08.2024

Leasing Consultant

Tri City Rentals-Spanish Gardens
11.2022 - 10.2023

Continuing My Education - Human Services

Finger Lakes Community College

Certificate of Technical Studies - Massage Therapy

Golden State Business College