Performance-driven, accomplished professional with notable success in spearheading operational initiatives, engagement with internal and external partners and delivering impressive results in the EMS system. Proven strengths in formulating processes that support long-term growth. Ability to influence diverse, cross-functional teams to achieve objectives and meet critical deadlines in fast-paced evolving environments.
Overview
23
23
years of professional experience
Work History
EMS Specialist
San Francisco EMS Agency
09.2023 - Current
Program Manager in the QI Division for all of San Francisco's Stroke and STEMI centers by collaborating best practices and community outreach
Coordinator for the local EMS Advisory Committee and collaborating with key stakeholders for updating and shepherding policies and EMS protocols
Directly involved with updating over 60 EMS protocols since 2023
Protocol collaboration with San Francisco Fire Department, AMR, and King American including respective QI team, Medical Directors, and field providers
Served on multiple EOC and DOC activations as EMSA Unit Lead and providing live EMS system status to EOC and DOC leadership
Duty Officer for San Francisco EMSA, providing critical updates by monitoring ReddiNet, CAD, and Firstwatch to EMSA, Department of Emergency Management leadership, providing EMS guidance to San Francisco 911 center, and receiving centers as needed
EMS Specialist
San Francisco Department of Public Health
11.2020 - 09.2023
Outpatient clinic lead to for profit organizations as well as the Federally Qualified Health Centers providing COVID guidance
Pharmacy lead for independent and over 60 retail pharmacies in San Francisco including Walgreens, CVS, and Safeway providing COVID guidance
Outpatient and Pharmacy lead for COVID vaccine and PPE distribution in San Francisco's COVID Command Center
Program Manager and allocation lead for all COVID therapeutics including monoclonal antibodies and COVID therapeutics under the MHOAC program
Build and maintain professional relationships with multiple internal and external key stakeholders
Program Manager for the logistics, planning and operations for multiple COVID vaccine clinics in San Francisco
Liaison to San Francisco EMS Agency
Program lead for CalEMSA Disaster Healthcare Volunteers database, including deployment of volunteers in San Francisco
Associate MHOAC for all public health related emergencies
Lead Instructor
NCTI
08.2016 - 11.2020
Instruct ACLS, AMLS, PALS, PEARS, PEPP, 12 Lead, ITLS, BLS for Field Personnel, Paramedic Programs and Kaiser Hospitals throughout California
Assist in teaching the Paramedic programs for Northern California
Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the class community.
Fire Recruit
Sacramento City Fire Department
06.2016 - 07.2016
Training and education in the Sacramento Fire Academy to become a Firefighter/Paramedic
Education Manager
Medic Ambulance
03.2015 - 05.2016
Develop educational needs of Solano County paramedics
Interact with Solano EMS office to coordinate EMS classes
Daily QA of paramedic's and EMT's PCRs in the 100% QA program
Attend and participate in monthly management meetings
Help develop County EMS policies by working with the QA department head
Involvement in community CPR training in Solano County
Firefighter/Paramedic
Vacaville Fire Department
08.2001 - 03.2015
Fire ground operations including but not limited to forcible entry, search and rescue, offensive and defensive attack, vertical ventilation, and salvage and overhaul
Transport patients by city ambulance to local receiving hospitals including Level 2 trauma center, STEMI centers, provide patient care turn over to appropriate hospital staff, write detailed and clear patient care reports
Train paramedic students in a paramedic field internship, as well as being a part of the quality improvement program of the department
Helped develop Solano County EMS policies and protocols by participating in the Solano County EMS CQI, and Physicians forum meetings