Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gino Mercado

31 Oliver Place

Summary

Dynamic Relocation Specialist with a proven track record at Northeast Moving, excelling in client relationship building and cultural adaptability. Successfully managed multiple relocations, enhancing client satisfaction through tailored support and collaboration with real estate agents. Implemented effective organizational strategies, ensuring seamless transitions and post-relocation comfort for clients.

Overview

2026
2026
years of professional experience

Work History

Relocation Specialist

Northeast Moving
01.2011 - 08.2025
  • Developed strong partnerships with local businesses to provide additional resources and support for relocating clients during their transition period.
  • Managed multiple client cases concurrently while maintaining strict attention to detail and exceptional organizational skills, resulting in successful relocations.
  • Provided ongoing support to clients post-relocation, ensuring they were settled comfortably into their new homes and communities.
  • Collaborated with real estate agents to find suitable housing options, matching clients'' preferences and budget requirements.

Maintenance Manager

M & Y Professional Cleaning Services
2008 - 03.2011
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.

Maintenance Manager

Caldwell Bankers
2004 - 03.2008

Education

GED - Business

Vendale
Brooklyn, NY
05.1996

Skills

  • Cultural adaptability
  • Client relationship building
  • Employee counseling
  • Cross-cultural awareness

Languages

Spanish
Professional Working

Timeline

Relocation Specialist

Northeast Moving
01.2011 - 08.2025

Maintenance Manager

M & Y Professional Cleaning Services
2008 - 03.2011

Maintenance Manager

Caldwell Bankers
2004 - 03.2008

GED - Business

Vendale

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