Achieved a 99% accuracy rate in serving 200 coffee drinks per day.
Knowledgeable of menu offerings and ability to provide personalized recommendations.
Experienced in handling customer complaints and resolving issues in a timely and effective manner.
Experienced with milk frothing and latte art techniques.
Sales/Assistant Manager
Zara
New York, USA
07.2020 - 05.2022
Coordinated retail store operations and ensured employees met store schedules and objectives.
Worked late with manager to help fold and hang all of the sales items that were left out from the day.
Trained new hires on registers, including counting out their drawers and handling customer complaints and issues with returns.
Opened store in the morning. Inspected prior closing shifts sales.
Advised employees about the new merchandise sales and product placement.
Advised staff on how to up sell our clothing.
Waiter/Table Busser
Kensington Catering Inc
Brooklyn, NY
05.2017 - 04.2020
- Set up tables, linens and chairs in the event space. - Served food and beverage in a designated order in a timely manner. - Reset banquet as specified by supervisor. - Cleared & cleaned dining tables between courses. - Cleaned event space; helped break down venue.
Packed gear onto company trucks.
Brought food and beverages to tables in a timely manner.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)