Giorgi Sakhvadze
Brooklyn,NY
Summary
Experienced server with relentless focus on ensuring customer satisfaction through open communication and prompt, accurate service. Focused and reliable person, bringing high enthusiasm and extensive knowledge of food safety practices. Excellent customer service and conflict resolution skills.
Overview
6
6
years of professional experience
Work History
Waiter/Manager
Argo
Brooklyn, NY
09.2019 - 02.2022
- Created a welcoming and positive environment to make guests feel at home.
- Ensured optimal guest experience by seating guests, taking orders, serving dishes and removing dinnerware promptly.
- Managed orders and accompanying financial transaction using digital sale system.
- Knowledgeable recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks.
- Ensured maintenance of food hygiene in accordance with standards and guidelines.
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience.
- Assisted coworkers in rush-hour periods by taking extra customer orders.
- Quickly developed relationships with customers and maintained positivity while servicing up to 10 tables during prime-time hours.
Busboy - Weekends Only
Romanoff
Brooklyn, NY
05.2018 - 08.2019
- Responsible for setting and resetting and the dining room tables.
- Cleaning, organizing, and arranging dishes in the back of the kitchen.
- Take customer orders and serve beverages and food to customers.
- Greet customers to the table, present menus and know the special of the day.
- Handled regular utilities, equipment, and tools for community facility maintenance.
Busboy
Village Cafe
Brooklyn , NY
10.2017 - 08.2019
- Clean tables and bring plates and silverware to the dishwasher in the kitchen.
- Maintained company sanitation and safety protocols.
- Cleared and prepared tables for incoming customers.
- Served customers with their drink orders.
- Responsible for bringing dirty dishes up down to the kitchen and bringing clean glasses back up for the bartender.
- Meeting demands of catering event hosts and satisfying they are every need to make their experience memorable.
Skills
- Collaborative
- Detail-Oriented
- Adaptable
- Customer Service
- Time Management
- Team Player
- Conflict Resolution
Languages
English
Full Professional
Russian
Full Professional
Timeline
Waiter/Manager
Argo
09.2019 - 02.2022
Busboy - Weekends Only
Romanoff
05.2018 - 08.2019
Busboy
Village Cafe
10.2017 - 08.2019
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