Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Giovana Ramirez

Rockhill,SC

Summary

Hi, My preffered name is Gio, I am billingual,spanish and english. I am a positive, sociable, and caring person. I recently obtained my certifications as a CA/Therapist/x-ray tech. I am looking for a long term stable job. I have 5 yrs of customer service experience. I am currently working at a chiropractic clinic. I am looking for another job because of schedule reasons. I am eager to gain more experience and expand in the customer service field and medical field. I am open to learn more about different fields on the workforce. I am not just looking for a job, but a career I can keep advancing and growing professionally.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Chiropractic Assistant/Therapist/X-Ray Technician

Keith Clinic
10.2024 - Current
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
  • Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.

Costmetologist/Licensed Nail Technician

Pro Nail Spa
07.2023 - 07.2024
  • Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
  • Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
  • Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
  • Educated clients on proper nail care techniques, recommending appropriate at-home maintenance products for long-lasting results.
  • Administered soothing hand massages as part of manicure services, enhancing overall customer experience and encouraging repeat visits.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.

Hotel/Front Desk Receptionist

Super 8 Motel
12.2013 - 07.2015
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
  • Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.

Education

Certificate - Chiropractic Assistant/Therapist/X-ray Tech

North Carolina Chiropractic Association
Charlotte NC
08-2025

Licensed Nail Tech

Pampered Beauty School of Nails
2550 W Main St Suite 127 Rockhill SC
08-2022

Rockhill High School
Rockhill SC
06-2009

Skills

  • Medical terminology
  • Patient care coordination
  • Patient flow management
  • Patient relations
  • Patient care
  • Professionalism and ethics
  • Detail-oriented approach
  • Effective written and verbal communication
  • X-ray development
  • Patient education
  • Electric muscle stimulation
  • Flexibility and adaptability
  • Clear communication
  • CPR/AED

Certification

CA/Therapist/x-ray tech

Licensed nail tech

CPR certified

Languages

English
Spanish

Timeline

Chiropractic Assistant/Therapist/X-Ray Technician

Keith Clinic
10.2024 - Current

Costmetologist/Licensed Nail Technician

Pro Nail Spa
07.2023 - 07.2024

Hotel/Front Desk Receptionist

Super 8 Motel
12.2013 - 07.2015

Certificate - Chiropractic Assistant/Therapist/X-ray Tech

North Carolina Chiropractic Association

Licensed Nail Tech

Pampered Beauty School of Nails

Rockhill High School