Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joseph Lendo

Summary

  • Personable Medical Assistant bringing 4 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
  • Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
  • Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Physical Therapist Assistant/Chiropractic Assistant

Rosewood Wellness
Austin, TX
09.2022 - 12.2023
  • Observed signs and symptoms to report changes in patient condition.
  • Treated patients to relieve pain, develop or restore function and maintain maximum performance.
  • Maintained positive interaction with facilities and clients, enhancing client relations.
  • Described therapeutic regimens to promote wellness and health maintenance.
  • Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
  • Participated in marketing and community presentations and projects, promoting success of facility.
  • Answered patient questions promptly through email, phone and in person.

Medical Assistant

Orthopaedic Specialists Of Austin
Austin, TX
04.2021 - 07.2022
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Educated patients about medications, procedures and physician's instructions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.

LMRT/Chiropractic Assistant

Kapsner Chiropractic Centers
Austin, TX
12.2020 - 03.2021
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Kept patient rooms clean between services and removed used linens for laundering.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Printed and filed examination data records according to HIPAA patient standards.

Education

LMRT - Medical Radiologic Technology

College of Healthcare Professions
Austin, TX
07.2020

High School Diploma -

Leander High School
Leander, TX

Skills

  • Training and development
  • Client-focused
  • Quick learner
  • Proficiency in typing
  • File/records maintenance
  • Advertising
  • Sales
  • Medical billing
  • Charting expertise
  • Inventory and supply management
  • Documentation procedures expert
  • Understands medical procedures
  • Wound care and irrigation
  • Advanced anatomy knowledge
  • Understands mobility assistance needs
  • Stocking supplies
  • Diagnostic procedures
  • Restocking lab supplies
  • Using a scale
  • First aid
  • Patient scheduling
  • Medical terminology knowledge
  • Clinical applications
  • Data entry
  • Customer Service
  • Reliable transportation
  • Medical terminology
  • Human anatomy and physiology

Affiliations

  • Member, Alumni of the Austin Youth Orchestra.
  • Texas Scholar Advanced Placement recipient 
  • State qualifier for Texas High School Powerlifting Association
  • Recipient of The American Drug-Free Powerlifting Federation Scholarship

Timeline

Physical Therapist Assistant/Chiropractic Assistant

Rosewood Wellness
09.2022 - 12.2023

Medical Assistant

Orthopaedic Specialists Of Austin
04.2021 - 07.2022

LMRT/Chiropractic Assistant

Kapsner Chiropractic Centers
12.2020 - 03.2021

LMRT - Medical Radiologic Technology

College of Healthcare Professions

High School Diploma -

Leander High School

Similar Profiles

CREATE PROFILE
Joseph Lendo