GIOVANI RIVERA
Jacksonville
Summary
Resourceful and dedicated with excellent analytical skills and a demonstrated commitment providing great customer service. Strong organizational abilities with successes. Well-rounded professional, team player, motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
4
4
years of professional experience
Work History
Busser/Morning Prep Cook
First Watch Daytime Cafe
Jacksonville
05.2024 - Current
- Cleared tables promptly after guests finished dining.
- Assisted servers by delivering food and beverages efficiently.
- Maintained cleanliness in dining areas and service stations.
- Refilled utensils and condiments to ensure guest satisfaction.
- Supported opening and closing procedures for smooth operations.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Prepared ingredients by chopping, slicing, and dicing for daily menu items.
Server
Olive Garden
Jacksonville
02.2023 - 02.2024
- Perform all server duties for beverage and food service.roles of Host, Delivery Specialist, Busser, Server
- Follow setup and breakdown guidelines.
- Provide guests with the best in service, courtesy and care.
- Ensure food is served in accordance with safety standards.
- Assist with any questions, and maintain table standards.
- Review meal tickets prior to placing prepared food on trays.
- Wait tables and take food orders to meet customer satisfaction.
- Complete designated closing duties and related sanitation requirements.
- Assist with running of drinks, food and concession items.
- Complete all side work assignments in between meal periods.
- Report all accidents and injuries in a timely manner.
- Maintain a clean work area in the kitchen, serving area, and dining room.
- Reported to work in a neat and clean uniform.
- Carry dishes and other tableware to the kitchen for cleaning.
Offsite Catering Event Server
Catering by Liz
Jacksonville
02.2022 - 12.2023
- Prepared to work in all types of weather - events can be indoors and outdoors
- Positive attitude and good communication skills
- Able to lift, move and carry up to 50 lbs - to unload and re-load necessary equipment
- Have reliable transportation to and from events
- Can work a long shift while standing and still have a radiant SMILE for the guests
- Speak, Read and Write fluent English
- Attend to guest needs and serve fine dining style catered events both residential and corporate
- Prepared guest and buffet tables by setting linens, décor, napkins, plates, etc.
- Responsible for event set up and break down
- Practice safe food handling procedures at all times
- Showed up on-time, in uniform with a positive attitude
Intern
Marshall Family Chiropractic
Jacksonville
05.2022 - 05.2023
- Consistently delivered appropriate behaviors working with patients.
- Communication with new patients and established patients on their treatment and financial payment plans, escalated question referred to higher ups.
- Responsible for sign ups and events.
- Responsible for keeping patients on track for time management.
- Responsible for servicing patients on review wave for either products or for future scheduling.
Part Time Handyman
- Skilled in painting, door framing, construction, lawn mowing, demolition.
Volunteer
- Cummer Museum Event chaperone for children with disabilities.
- Setup crew on 2021 Santa Run.
- World of Nation as part of Ally Sponsor team for 2017, 2018, 2020.
Education
High School Diploma -
San Jose Prep
Jacksonville, FL06-2022
Skills
- Customer Service
- Adaptability
- Attention to detail
- Problem solving
- Team collaboration
- Computer Skills
- Ability to Multitask
- Honesty
- Communication skills
References
Upon Request
Timeline
Busser/Morning Prep Cook
First Watch Daytime Cafe
05.2024 - Current
Server
Olive Garden
02.2023 - 02.2024
Intern
Marshall Family Chiropractic
05.2022 - 05.2023
Offsite Catering Event Server
Catering by Liz
02.2022 - 12.2023
Part Time Handyman
Volunteer
High School Diploma -
San Jose Prep