Shruti Patel
Albany, NY 12205-2404,NY
Summary
detail-oriented employee with a strong background of customer service. recognized for ability to handle fast paced environments exceptionally well. maintains an organized workspace that is also sanitary, and has amazing ability to communicate efficiently with co-workers and customers alike.
Overview
8
8
years of professional experience
Work History
Morning Prep Cook
Chipotle Grill
Latham, NY
09.2024 - Current
- Prepared fresh ingredients daily, ensuring quality and consistency for menu items.
- Operated kitchen equipment efficiently, maintaining safety standards and cleanliness.
- Collaborated with team members to streamline food preparation processes, enhancing workflow.
- Assisted in inventory management by tracking supplies and minimizing waste.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit transactions accurately, ensuring compliance with company policies.
- Maintained clean and organized checkout area to enhance shopping experience.
Cook
Trestle Restaurant and Pub
Cohoes, NY
12.2023 - 04.2025
- Prepared high-quality dishes in accordance with established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Assisted in menu planning and development, incorporating seasonal ingredients for innovative offerings.
- Trained new kitchen staff on food preparation techniques and safety protocols to enhance team efficiency.
- Collaborated with front-of-house staff to ensure timely service and customer satisfaction during peak hours.
- Conducted regular quality checks on prepared items, ensuring consistency in taste and presentation across all dishes.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Maintained accurate phone communication, directing calls to appropriate departments promptly.
- Trained new receptionists on protocols and software usage, fostering team competence and confidence.
Pizza Dough Maker
Blaze Pizza
Guilderland, NY
03.2018 - 11.2023
- Crafted high-quality pizza dough using precise measurements and techniques.
- Ensured consistency in dough texture and flavor through rigorous quality control.
- Collaborated with kitchen team to streamline dough preparation processes.
- Trained new staff on dough-making techniques and operational best practices.
- Monitored inventory levels, ensuring timely replenishment of ingredients for production.
- Implemented process improvements to enhance dough production efficiency and reduce waste.
- Assisted customers with product inquiries and provided exceptional service.
- Resolved customer issues promptly, fostering positive relationships and loyalty.
Education
Bachelor of Science - Psychology
Siena University
Latham, NY01-2024
Skills
- Team communication
- Cleaning procedures
- Knife skills
- Vegetable prep
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
Accomplishments
- Recognized by colleagues for smooth efficiency and speed.
Languages
Gujarati
Native or Bilingual
Timeline
Morning Prep Cook
Chipotle Grill
09.2024 - Current
Cook
Trestle Restaurant and Pub
12.2023 - 04.2025
Pizza Dough Maker
Blaze Pizza
03.2018 - 11.2023
Bachelor of Science - Psychology
Siena University