Giovanna West-Soto
Brooklyn,New York
Summary
Hardworking Student Ambassador skilled at conducting tours, answering questions and facilitating registrations. Well-versed in application procedures, paperwork processing and records requirements. Attentive, diligent and personable.
Overview
2
2
years of professional experience
Work History
Student Ambassador
St. John's University
01.2023 - Current
- Trained new team members by relaying information on company procedures and requirements.
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Aided recruitment efforts, assisting potential students in understanding admissions process.
- Built strong relationships with families through positive attitude and attentive response.
Orientation Leader
St. John's University
06.2023 - 08.2023
- Held responsible for leading presentation and interacted with parents to prepare their child for university.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Coordinated and led group campus tours of up to 30 students and parents.
Camp Counselor
Deer Mountain Day Camp
06.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
Bus Counselor
Deer Mountain Day Camp
06.2021 - 08.2021
- Responsible for making sure campers arrived to and from camp safely each day and keeping contact with families to make sure campers were able to get home.
- Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
- Maintained clean, tidy and obstruction-free bus interior.
- Checked to make sure students boarded correct bus, particularly for younger children.
Education
Bachelor of Arts - Childhood Education
St. John's University
Jamaica, NY05.2026
High School Diploma -
St. Edmund Preparatory High School
Brooklyn, NY06.2022
Skills
- Collaboration
- Community Outreach
- Creative Strategies
- Social Media Promotion
- Customer Service Skills
- Office Operations
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Orientation Leader
St. John's University
06.2023 - 08.2023
Student Ambassador
St. John's University
01.2023 - Current
Camp Counselor
Deer Mountain Day Camp
06.2021 - 08.2021
Bus Counselor
Deer Mountain Day Camp
06.2021 - 08.2021
Bachelor of Arts - Childhood Education
St. John's University
High School Diploma -
St. Edmund Preparatory High School
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