Giovanna Desir
Brooklyn,NY
Summary
Successful Pharmacy Technician bringing 2 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Proficient and caring med tech offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medication Technician
80th Street Residence
10.2023 - Current
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored medication storage area to maintain medication security and control.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Followed directions of licensed nurses to administer medications and treatments.
Pharmacy Technician
CVS Pharmacy
08.2021 - 08.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Prepared prescription transfers to other pharmacies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Cleaned and maintained equipment or work areas according to prescribed methods
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Prepared and processed medical insurance claim forms and records.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Established or maintained medications and other patient profiles.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
Education
Associate of Science - Surgical Technology
Swedish Institute
New York, NY09.2024
General Studies
James Madison High School
Brooklyn, NY07.2020
Skills
- Drug Inventory Management
- Team Collaboration
- Specimen Collection
- Medication Administration
- Confidentiality Maintenance
- Organizational Skills
- Critical Thinking
- Pharmacy Knowledge
- Medical Terminology
- Patient Care
- Record Keeping
- CPR Certification
- Interpreting Orders
- Prescription Filling
- Problem-Solving Skills
- Ordering and Stocking Medications
- Patient Education and Counseling
- New Hire Onboarding
- Workflow Optimization
- HIPAA
- Medication Dispensing
- Aseptic Techniques
- Pharmacy Operations
- Regulatory Compliance
- Insurance Verification
- Medication Storage
Certification
- CPR certified
Languages
Haitian Creole
Native or Bilingual
Timeline
Medication Technician
80th Street Residence
10.2023 - Current
Pharmacy Technician
CVS Pharmacy
08.2021 - 08.2023
Associate of Science - Surgical Technology
Swedish Institute
General Studies
James Madison High School
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