GIOVANNA ESCOBAR DUARTE
Hillsboro,US
Summary
Dedicated and diligent worker with a strong focus on time management and a proven track record of serving the community. Adaptable and quick to learn in new environments, adept at effectively communicating with others while prioritizing their needs and addressing concerns. Seeking to expand skill set in customer service to further assist those in need.
Overview
4
4
years of professional experience
Work History
Youth Speaker, United Latin American Pentecostal Church
Portland, Oregon
01.2021 - 10.2022
- Communicating with teens of all backgrounds in order to motivate them to become productive members of society
- Providing support to the Youth Leader whenever it is needed
- Delegating responsibilities to fellow members of the Youth Department
- Creating calendars for church events
Barista
Starbucks
Hillsboro, Oregon
11.2022 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Music Leader, United Latin American Pentecostal Church
Portland, Oregon
01.2021 - 10.2022
- Creating weekly setlists for church services
- Leading rehearsals every two days to prepare for church services and events
- Always arrive an hour and a half before every service to prevent mistakes during the setups
Baby Sitting
Portland, Oregon
01.2021 - 10.2022
- Plan different activities that are meant to entertain and educate a 4-year-old and a 10-year-old
- Prepare healthy snacks and meals in order to provide the children with proper nutrition and satisfaction
- Keep constant communication with parents until they return to their home
House Cleaner, Heavenly Cleaning
Portland, Oregon
03.2022 - 04.2022
- Perform basic cleaning tasks such as dusting, mopping, vacuuming, cleaning bathrooms, and kitchens
- Organizing, booking, and confirming appointments with clients
Dog Sitting
Portland, Oregon
03.2022 - 04.2022
- Stick to the given schedule shared by owners
- Play with the dog for a given amount of time before preparing it for a nap
- Feed every 6 hours and provide treats 3 hours after each meal
- Take lengthy walks to provide proper exercise and some fresh air to the dog
Education
Bachelor of Science - Pre-law
Liberty University Online
Skills
- Bilingual
- Expert Customer Service
- Experienced Time management
- Experienced Communication
- Experienced Organization
- Experienced Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
11.2022 - Current
House Cleaner, Heavenly Cleaning
03.2022 - 04.2022
Dog Sitting
03.2022 - 04.2022
Youth Speaker, United Latin American Pentecostal Church
01.2021 - 10.2022
Music Leader, United Latin American Pentecostal Church
01.2021 - 10.2022
Baby Sitting
01.2021 - 10.2022
Bachelor of Science - Pre-law
Liberty University Online