GIOVANNA FUSCO
San Diego,California
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
13
13
years of professional experience
Work History
Puzzlesandcharms Owner
ETSY
09.2020 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Established foundational processes for business operation.
Legal Assistant
District Attorney Family Support Division
09.2014 - 05.2018
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Communicated pertinent information to victims via phone, email, and mail.
- Interviewed victims to obtain information relevant to cases.
- Attended court hearings and depositions to take notes and document proceedings.
Assistant Manager
Guess
06.2010 - 09.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Master of Science - Organizational Leadership
National University
San Diego, CA06.2017
Bachelor of Science - Criminal Justice
San Diego State University
San Diego, CA05.2014
Skills
- Administrative Oversight
- Customer Relations
- Small Business Operations
- Budget Administration
- Sales Leadership
- Client Service
Languages
Spanish
Native or Bilingual
Timeline
Puzzlesandcharms Owner
ETSY
09.2020 - Current
Legal Assistant
District Attorney Family Support Division
09.2014 - 05.2018
Assistant Manager
Guess
06.2010 - 09.2013
Master of Science - Organizational Leadership
National University
Bachelor of Science - Criminal Justice
San Diego State University
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