Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tishia Tyler

Windsor Mill,MD

Summary

Dedicated nursing school graduate with a strong foundation in clinical care, health education, and patient advocacy. Holds a degree in Nursing and Business Administration, combining healthcare expertise with strategic business acumen. Experienced entrepreneur managing a successful Etsy shop, showcasing leadership, organizational skills, and attention to detail. Seeking to leverage diverse skill sets to deliver compassionate patient care while contributing to operational excellence in a dynamic healthcare environment.

Overview

13
13
years of professional experience

Work History

Small Business Owner

Etsy
12.2020 - Current

Managed daily operations for a successful small business, ensuring efficient processes and quality services.

  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Customer Service Representative

Harris Teeter
05.2012 - 12.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

Associate Degree In Nursing -

Baltimore City Community College
Baltimore, MD
12.2024

Bachelor Of Business Administration -

Morgan State University
Baltimore, MD
05.2015

Skills

  • Task prioritization
  • Vitals monitoring
  • Patient assessments
  • Patient monitoring
  • Infection control standards
  • Medication administration
  • Direct patient care
  • Clinical judgment
  • Basic nursing care
  • Quality of care standards

Timeline

Small Business Owner

Etsy
12.2020 - Current

Customer Service Representative

Harris Teeter
05.2012 - 12.2019

Associate Degree In Nursing -

Baltimore City Community College

Bachelor Of Business Administration -

Morgan State University
Tishia Tyler