Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Giovanna Guzman

Las Vegas

Summary


Skilled pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Dispensing Technician, Oncology MID

Intermountain Healthcare
02.2023 - Current
  • Manage all pharmacy tasks, including refill calls for medication adherence, prior authorization, financial assistance
  • Collaborated with Oncology providers, nurses and other healthcare team to ensure a smooth prescription fill process
  • Entered and processed patients' prescriptions into internal system.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Lead Certified Pharmacy Technician

CVS Pharmacy
10.2007 - 05.2023
  • Entered new patient profiles and prescriptions into medication input software system.
  • Communicated directly with doctors' offices via telephone, fax and email.
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
  • Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Strictly maintained customer and patient confidentiality.
  • Communicated with all customers and staff in a pleasant and professional manner.
  • Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.

Certified Pharmacy Technician

ASP CARES SPECIALTY PHARMACY
05.2022 - 02.2023


  • Counted and labeled prescriptions with correct item and quantity.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted patient in finding financial assistance for high copay medications

Education

No Degree -

College of Southern Nevada
Las Vegas, NV

High School Diploma - undefined

Las Vegas High School
Las Vegas, Nevada
06.2006

Skills

  • Efficient and accurate processes
  • Excellent telephone etiquette
  • HIPAA trained
  • Strong organizational skills
  • Abbreviations comprehension
  • Adaptive team player
  • Counting and pouring expertise
  • Exceptional multi-tasker
  • Inventory management
  • Insurance processing
  • Medical terminology
  • Fluent in Spanish

Certification

  • Nevada Board of Pharmacy, In good standing
  • CPhT - Certified Pharmacy Technician
  • Technician Dispensing- Nevada Board of Pharmacy

Languages

Spanish
Full Professional

Timeline

Dispensing Technician, Oncology MID

Intermountain Healthcare
02.2023 - Current

Certified Pharmacy Technician

ASP CARES SPECIALTY PHARMACY
05.2022 - 02.2023

Lead Certified Pharmacy Technician

CVS Pharmacy
10.2007 - 05.2023

High School Diploma - undefined

Las Vegas High School

No Degree -

College of Southern Nevada

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