GIOVANNA LUPIS
Amalfi Llama
San Diego,CA
4
years of professional experience
Dynamic and dependable hospitality professional with extensive experience in hotel dining, upscale restaurants, food service, guest relations, and event support. Proven expertise in delivering exceptional customer service, efficiently managing food running and bussing tasks, and operating POS systems. A collaborative team player committed to maintaining high service standards in fast-paced environments, ensuring every guest enjoys a memorable experience. Passionate about creating a welcoming atmosphere that enhances guest satisfaction and fosters repeat business.
Work History
IRD Server
1 Year 5 Months- Deliver in-room dining orders while providing exceptional guest service.
- Process orders accurately and coordinate with kitchen staff.
- Maintain food quality, presentation, and guest satisfaction.
Busser / Food Runner
1 Year 5 Months- Support servers during high-volume service.
- Deliver food accurately and maintain dining room cleanliness.
- Reset tables efficiently and assist guests as needed.
Server
2 Years 1 Month- Provided exceptional service in a fast-paced dining environment.
- Operated POS systems and processed transactions accurately.
- Assisted guests with menu selections and resolved concerns professionally.
On-Call Event Assistant
1 Year 8 Months- Assisted with event setup, breakdown, and guest support.
- Served food and beverages while maintaining event standards.
Server / Food Runner
8 Months- Delivered food promptly and supported front-of-house operations.
Food Runner / Server Assistant
5 Months- Assisted servers during peak hours and ensured food accuracy.
Education
Current Student
High School Diploma
Skills
Customer Service
Guest Relations
Strong work ethic
POS Systems
Quality control
Team Collaboration
Organization
Time Management
Multitasking
Attention to Detail
Timeline
IRD Server
Tower23 Hotel
01.2025 - CurrentRead More
Busser / Food Runner
Amalfi Llama
01.2025 - CurrentRead More
On-Call Event Assistant
Alkar Human Resources
02.2024 - 10.2025Read More
Server
Morimoto Asia
09.2023 - 10.2025Read More
Server / Food Runner
Kitchen Door
02.2023 - 10.2023Read More
Food Runner / Server Assistant
Eikos
08.2022 - 01.2023Read More
Valley Oak High School
High School Diploma
Read More
San Diego Mesa College
Read More