Raizmar Davila
Miami,Florida
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at SLS Hotel. Proven ability to enhance guest experiences through attentive service and effective cash handling. Recognized for fostering positive relationships and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.
Overview
2026
2026
years of professional experience
Work History
IRD Server
SLS Hotel
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Shelborne Hotel
01.2023 - 05.2025
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
PBX Operator
SLS Hotel
Miami, TX
01.2025 - 03.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Education
Universidad De Carabobo
Venezuela 12.2009
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
PBX Operator
SLS Hotel
01.2025 - 03.2025
Server
Shelborne Hotel
01.2023 - 05.2025
IRD Server
SLS Hotel
Education
Universidad De Carabobo