Personal Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, staff and schedule coordination.
Overview
11
11
years of professional experience
Work History
EA/PA to COO
SYZYGY Global
10.2024 - Current
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Screened calls and emails and responded accordingly to support executive correspondence.
Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Maintained appropriate filing of personal and professional documentation.
Coordinated events and functions with attention to detail ensuring successful execution.
Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Coordinated personalized gift selection for both personal and professional vendors
Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Planned and coordinated events, managing logistics, scheduling, and vendor relations to ensure smooth execution from concept to completion.
House Manager
Private Family
10.2023 - 08.2024
Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
Planned special events such as parties or family gatherings with attention to detail and organization.
Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
Improved household efficiency by implementing detailed schedules and routines for staff members.
Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Estate Manager
Private Estate
06.2019 - 12.2022
Implemented strategies to improve efficiency within all areas of the estate's operations.
Negotiated contracts with suppliers to obtain necessary goods at competitive prices.
Managed large staff of estate personnel, including housekeeping, groundskeepers and maintenance teams.
Provided training sessions for new hires on safety protocols, job duties, customer service expectations and more.
Conducted regular inspections of the property to ensure proper upkeep and safety standards were met.
Purchased gifts for family members and close friends.
Organized and coordinated special events, dinner parties and holiday commemorations.
Helped nannies with the children, planning routine and activities.
Executive Assistant
PrimeTek
01.2016 - 04.2019
Monitored and maintained executive files and records.
Compiled and analyzed data for executive decision-making.
Assisted with event planning by making travel arrangements and reserving venues when necessary.
Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability.
Managed and organized confidential information to maintain privacy.
Coordinated logistics for staff members attending conferences or business trips.
Conducted research and collected and analyzed data to prepare reports and documents.
Answered phones, handled calls, and fielded appointment requests to assist supervisors.
Junior Executive Secretary
Walmart Brazil
01.2014 - 12.2015
Streamlined communication between executives and staff members, ensuring timely responses to emails and phone calls.
Enhanced office efficiency by managing schedules, organizing meetings, and maintaining electronic filing systems.
Collaborated with various departments to ensure seamless execution of projects, achieving deadlines consistently.
Increased productivity with proficient management of travel itineraries, accommodations, and expense reports for the executive team.
Safeguarded confidential information with strict adherence to company policies regarding recordkeeping and document handling procedures.
Developed strong rapport with clients through attentive listening skills when addressing inquiries or concerns over the phone or email.
Education
Associate of Science - Public And Private Security
Faculdade Realize
Brazil
02-2019
High School Diploma -
Tenente Ernesto Caetano de Souza
Sao Paulo, Brazil
12.2011
Skills
Estate Management
Crisis intervention
Schedule Control
Staff Coordination
Strong Problem Solver
Attention to Detail
Event Planning
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
EA/PA to COO
SYZYGY Global
10.2024 - Current
House Manager
Private Family
10.2023 - 08.2024
Estate Manager
Private Estate
06.2019 - 12.2022
Executive Assistant
PrimeTek
01.2016 - 04.2019
Junior Executive Secretary
Walmart Brazil
01.2014 - 12.2015
Associate of Science - Public And Private Security