Giovanna Roman
Lawnside,NJ
Summary
To secure a position where I can utilize my professional skills as well as my interpersonal capabilities.
Overview
14
14
years of professional experience
Work History
Direct Support Professional Caregiver
Bancroft Neurohealth
09.2016 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness for multiple individuals daily.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Public Safety Officer
Camden County College
07.2013 - 09.2016
- Maintain an acceptable level of order, control, and safety in and around the assigned site for more than 500 people daily.
- Welcome, assist and respond to all inquiries from supervisors, associates, visitors and staff in a friendly, helpful and professional manner
- Conduct building inspections and report hazards promptly by notifying proper authorities.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Applied principles of law enforcement and fire protection.
- Supervised crowds at busy events to prevent injuries and property destruction.
Secretary
Alicea & Roman Associates
01.2013 - 02.2016
- Responsibilities include but not limited to all secretarial duties
- Scheduling appointments, answering phones, and filing
- Support office staff as needed.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Cashier
Legends Hospitality
04.2010 - 09.2015
- Greeted customers entering venue and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Some College (No Degree) - Pre-Nursing
Camden County College
CamdenSome College (No Degree) - Sociology
Saint Peter's University
Jersey City, NJHigh School Diploma -
Camden Academy Charter High School
Camden, NJ06.2012
Skills
- Excellent Customer Skills
- Windows
- Internet Abilities
- Behavioral Management
- Basic Housekeeping
- HIPAA Compliance
- Documentation
- Medical Records Management
Languages
Spanish
Professional Working
Timeline
Direct Support Professional Caregiver
Bancroft Neurohealth
09.2016 - Current
Public Safety Officer
Camden County College
07.2013 - 09.2016
Secretary
Alicea & Roman Associates
01.2013 - 02.2016
Cashier
Legends Hospitality
04.2010 - 09.2015
Some College (No Degree) - Pre-Nursing
Camden County College
Some College (No Degree) - Sociology
Saint Peter's University
High School Diploma -
Camden Academy Charter High School