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Detail-oriented Junior Systems Administrator with 3 years of experience at Gem Web Techno, specializing in supporting and managing Microsoft 365 environments. Proficient in leveraging collaboration tools like Microsoft Teams, SharePoint, and OneDrive to enhance team productivity and streamline communication. Proven ability to troubleshoot IT issues, administer user accounts in Active Directory, manage technical documentation, and provide essential end-user support for seamless daily operations.

Versatile and results-driven IT professional with hands-on experience at Nampharm, specializing in system administration, technical support, and software development. Proven ability to optimize software performance and enhance user satisfaction through strong problem-solving, collaboration, and analytical skills. Proficient in developing and maintaining applications using Progress OpenEdge, HTML, PHP, JavaScript, and React Native. Skilled in hardware installation, system documentation, and delivering end-to-end ICT solutions that support business efficiency and growth. Committed to continuous learning and applying innovative technologies to solve complex challenges.

Highly motivated Management Information Systems graduate seeking system administrator opportunities.
Interested in leveraging leadership skills, experience, and acquired classroom knowledge to positively contribute to an organization’s corporate or departmental objectives, while gaining valuable industry experience.

Enthusiastic and detail-oriented IT professional with 2 years of experience in technical support, hardware/software troubleshooting, and network administration. Bilingual in English and Spanish. Proven ability to provide exceptional IT solutions and support. Currently serving as a Junior Systems Administrator, contributing to the efficiency of IT operations.

"Results-driven professional with hands-on experience in systems administration, HR management, and vehicle/machinery valuation. Proficient in coordinating field assessments, conducting thorough inspections, and preparing detailed reports. Skilled in project management, user support, system monitoring, and virtualization technologies. Strong communicator with expertise in data analysis, incident management, and change management. Proficient in a variety of tools and applications including Smart Plant Reference Data, Aveva Point Cloud, AutoCAD, and MS Office suite. Dedicated to optimizing processes and enhancing client satisfaction."

Giovanna Strollo

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Junior Systems Administrator

IT Service Desk Analyst

IT Intern

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Bachelor of Science - Information Technology

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Junior Systems Administrator

IT Service Desk Analyst

IT Intern

Bachelor of Science - Information Technology

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