Giovanna Rodriguez
Antioch,California
Summary
Reliable Shift Leader at Sourdough & Co, adept in cash handling and fostering teamwork, significantly enhanced customer satisfaction and minimized cash discrepancies. Leveraged strong communication and problem-solving skills to resolve conflicts and streamline operations, ensuring a productive, safe work environment. Demonstrated a commitment to efficiency and goal achievement, driving profitable shift operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Sourdough & Co
01.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Associate of Arts - Political Science
Diablo Valley College
Pleasant Hill, CA05.2024
High School Diploma -
Liberty High School
Brentwood, CA06.2022
Skills
- Positive Attitude
- Cash Handling
- Teamwork
- Problem-Solving
- Strong verbal and written communication
- Goal Setting and Tracking
- Diplomatic and Fair
- Data Analysis
- Critical Thinking
- Efficient organization
Certification
- Food handler License - July 2023
Languages
Spanish
Professional Working
Timeline
Shift Leader
Sourdough & Co
01.2022 - Current
Associate of Arts - Political Science
Diablo Valley College
High School Diploma -
Liberty High School
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