Giovanni Alvarado
Fresno,CA
Summary
At Edgar's Fort Washington Fitness, I excelled in creating a welcoming atmosphere, skillfully managing front desk operations with a blend of professionalism and customer service. My adept problem-solving and active listening ensured guest satisfaction, enhancing the company's reputation through positive first impressions and efficient issue resolution.
Overview
1
1
year of professional experience
Work History
Fort Washington Fitness
Edgar
07.2023 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted visitors warmly, creating positive first impression of organization.
- Enhanced guest experience by maintaining welcoming and organized reception area.
Education
Completion - Welding
Advance Career Institute
Fresno, CA10-2024
High School Diploma -
Roosevelt High School
Fresno, CA06-2023
Skills
- Customer Service
- Professionalism
- Great With Children
- Networking Abilities
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Fort Washington Fitness
Edgar
07.2023 - 07.2024
Completion - Welding
Advance Career Institute
High School Diploma -
Roosevelt High School
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