Yovanny Barazaryte
Orlando,FL
Summary
Experienced production leader knowledgeable about hotels practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance.
Overview
4
4
years of professional experience
Work History
Public Area Supervisor
Four Seasons Hotels And Resorts
01.2024 - Current
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Trained newly hired sales team in upselling techniques.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Hotel Night Auditor
Drury Plaza Hotel
06.2023 - 01.2024
- Developed strong working relationships with cross-functional teams to ensure consistency in hotel services throughout all shifts.
- Reduced guest wait times at check-in by efficiently managing reservation changes and room assignments during high-volume periods.
- Generated and printed daily financial reports to track hotel performance.
- Coordinated with vendors for repair and maintenance of hotel.
Hotel Front Desk Supervisor
Wyndham Lake Buena Vista
08.2020 - 06.2023
- Answered phone throughout shift, closely following strict guidelines for customer service and satisfaction.
- Coordinated with sales department on group bookings, ensuring seamless communication between departments for optimal client experience.
- Maintained accurate guest records, safeguarding sensitive personal information in compliance with privacy regulations.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Updated hotel policies as needed to comply with industry standards and local regulations, communicating these updates clearly to staff members.
Education
High School Diploma -
Domingo Sarmiento
Zulia,Venezuela09.2016
Skills
- Inventory Control
- Handling Complaints
- Production Management
- Marketing strategy
- Delegation and Supervision
- Project Management
- Decision-Making
- Employee Motivation
- Audit reporting
- Contract Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Public Area Supervisor
Four Seasons Hotels And Resorts
01.2024 - Current
Hotel Night Auditor
Drury Plaza Hotel
06.2023 - 01.2024
Hotel Front Desk Supervisor
Wyndham Lake Buena Vista
08.2020 - 06.2023
High School Diploma -
Domingo Sarmiento
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