Giovanni Bartolotta
Grand Rapids
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Promoter
Harpers
East Lansing, MI
08.2025 - Current
- Developed creative ideas for themed parties and special attractions that would increase attendance rates.
- Monitored event operations and ensured compliance with safety regulations throughout the duration of the event.
- Collaborated with clients to determine their event needs and objectives, and then created strategies to meet those requirements.
Server/Bartender
Cannonsburg Ski Area
Grand Rapids, US
01.2024 - Current
- Worked with a team of servers, bartenders, kitchen staff, and management to deliver the most enjoyable and comfortable experience possible.
- Use strong detailed descriptions of food & drinks to provide the best fitting and most enjoyable dining experience.
- Handle high-volume service periods, staying organized and ensuring that all guests receive quality attention.
Student Painters Branch Manager
Young Entrepreneurs Across America
US
01.2024 - 08.2025
- Managed and motivated a team of college students to achieve project goals efficiently and on schedule.
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance.
- Specialized in premium surface restoration, including full exterior repaints, deck and fence staining, and trim refinishing using professional-grade Sherwin-Williams Duration, Emerald, and SuperPaint lines.
- Delivered professional, customer-focused service, from consultation and color selection to final walkthrough, ensuring long-term client satisfaction and repeat business.
Manager
Cannonsburg Ski Area
Grand Rapids, US
06.2024 - 08.2024
- Supervise and lead a team of about 10 people, including making schedules, on-sight training and strong communication.
- Provide exceptional customer service to ensure a positive experience for all customers.
- Manage inventory of supplies, ordering products and ensure compliance with health and safety standards.
Education
Bachelor's Degree -
Michigan State University
East Lansing, MI, US05-2028
Skills
- Customer service
- Effective networking
- Client relationship building
- Target audience identification
- Brand promotion
- Team leadership
- Time management
- Staff management
Certification
Lead Renovator Training
Timeline
Event Promoter
Harpers
08.2025 - Current
Manager
Cannonsburg Ski Area
06.2024 - 08.2024
Server/Bartender
Cannonsburg Ski Area
01.2024 - Current
Student Painters Branch Manager
Young Entrepreneurs Across America
01.2024 - 08.2025
Bachelor's Degree -
Michigan State University