Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Business Development Manager
Decision HR
St. Petersburg, FL
12.2021 - 10.2023
Identified potential clients, built relationships, and negotiated contracts.
Created presentations to attract new business opportunities.
Drafted proposals for prospects in response to their requests for information.
Worked with College Hunks Hauling Junk, Accelerated Waste Solutions and Beverly Hills Rejuvenation Center at a franchisee level.
Business Development Manager
Modern Business Associates
St. Petersburg, FL
05.2017 - 12.2021
Modern Business Associates was acquired by DecisionHR in Q4 of 2021, all MBA employees became employees of DecisionHR.
Production Manager
Modern Business Associates
St. Petersburg, FL
08.2015 - 05.2017
Verified accuracy of all orders prior to shipping out.
Coordinated logistics activities such as shipping schedules, tracking shipments.
Coordinated with vendors regarding backorders, returns, credits, shipping errors.
Verified shipping documents and delivery addresses.
Oversaw and checked all payroll packages being shipped out via USPS, FedEx, UPS and courier services.
Client Service Manager
Modern Business Associates
St. Peter, FL
04.2013 - 08.2015
Developed and managed client relationships to ensure satisfaction with services provided.
Monitored customer accounts to identify any potential issues or areas of improvement.
Created detailed reports outlining key performance indicators related to client service operations.
Established effective communication channels between clients and other departments within the organization.
Managed relationships at a client level for Howl at the Moon, College Hunks Hauling Junk, Burger King, and Long John Silvers.
Client Service Representative
Modern Business Associates
St. Pete, FL
01.2012 - 04.2013
Provided customer service support to clients in a timely and efficient manner.
Answered incoming calls from customers regarding reporting inquiries, technical issues, and end of year documents.
Verified accuracy of data entered into company systems.
Escalated complex customer inquiries to supervisors when necessary.
Education
- HR Outsourcing Sales
Clay Kelley's HR Outsourcing Sales University
Arlington, TX
04-2017
High School Diploma -
Shorecrest Preparatory School
St. Petersburg, FL
05-2011
Skills
Relationship Building
Client Consultations
Salesforce Management
Strategic Partnerships
Relationship Development
Sales Presentations
Customer Service
Business Development
Networking strength
Attention to Detail
Affiliations
Saint Vincent De Paul Volunteer.
Manage and host a golf tournament 2x a year for 40 plus individuals, the event benefits the homeless.
Avid Tampa Bay sports fan, attending Rays, Lightning, Bucs games and events such a The Valspar Golf tournament and Firestone Grand Prix.
Senior Network and Security Enginner at Sure Global Tech _ ( Decision Support Center )Senior Network and Security Enginner at Sure Global Tech _ ( Decision Support Center )