Giovanni Cayot
San Francisco,,CA
Summary
High-Scale Events, Programming, Marketing, and Workplace Operations Leadership Executive with a distinguished track record driving strategy and engagement for Nike, Apple, Salesforce, and Google. A unique, dual-brained leader who bridges the gap between creative experiential marketing and rigorous operational execution. Proven success directing massive public-facing activations—serving high-volume global audiences and providing the transformational leadership necessary to align multi-level stakeholders alongside large, cross-functional teams. Expert at translating executive vision into scalable frameworks, combining omni-channel marketing and editorial content with the technical discipline to optimize multimillion-dollar budgets and deploy advanced workplace systems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Vice President, Creative & Marketing
Jamestown L.P
Mountain View, CA (Google Campus)
11.2024 - Current
- Google Visitor Experience Strategy & Operations: Spearheaded strategy, creative marketing, and delivery for a flagship mixed-use campus at Gradient Canopy, welcoming 50,000+ monthly visitors. Directed an annual portfolio of 270+ activations—including large-scale plaza events and 4,000+ attendee deep-tech productions—driving measurable increases in community engagement, space utilization, and stakeholder satisfaction.
Communications & Audience Growth: Engineered an omni-channel editorial strategy across digital touchpoints, scaling an external site to 100K+ monthly views, an Instagram presence to 8.8K+ followers, and a newsletter to 8,000+ subscribers to expand community reach and unify brand messaging. - Workplace Experience & Spatial Design: Designed end-to-end guest and employee journeys, introducing self-guided tours, plaza enhancements, and interactive digital kiosks that optimized wayfinding while successfully reducing unauthorized access into restricted corporate zones.
- Financial Strategy & Capital Delivery: Directed a multimillion-dollar operating and capital budget across all physical build phases; maximized ROI through disciplined cost-prioritization and high-value vendor contract negotiations without compromising premium experience standards.
- Team Leadership & Performance Development: Built and mentored a high-performing organization, directly managing 4 senior leaders and an operational cohort of 40 brand ambassadors to scale on-site engagement and ensure seamless execution across all activations.
- Operations & Crisis Management: Established standard operating procedures (SOPs) and real-time response protocols; served as the principal escalation lead for live operations to guarantee zero-incident, highly secure execution for all major public and internal events.
- Partnerships & Community Relations: Cultivated strategic alignment between senior corporate real estate (REWS) executives, municipal agencies, and local public safety partners to secure compliant, high-profile campus activations and positive community impact.
Senior Operations Manager, Event Systems & Revenue
Maison Alyzee Corporation
Mountain View, CA
06.2023 - 11.2024
- Sales Channel Development: Architected and managed strategic corporate sales channels, driving a 260% year-over-year revenue increase directly aligned with enterprise growth targets.
- Operational Technology Implementation: Deployed and integrated specialized SaaS platforms (Trainual, GoodTime, and Homebase) to streamline workflows, boosting overall operational efficiency and reducing employee onboarding time by 50%.
- Talent Acquisition Transformation: Redesigned the end-to-end recruitment architecture to support rapid organizational scaling, successfully cutting time-to-hire by 10 days while measurably elevating candidate quality.
- Performance Optimization & Training: Launched comprehensive employee development frameworks and engagement initiatives that accelerated onboarding and boosted frontline productivity by 40%.
- Cross-Functional Program Execution: Oversaw complex interdepartmental coordination and strategic vendor managemen to guarantee on-time project delivery, reducing operational friction and project delays by 15%.
Recruiting Coordination Manager, Solution Engineers - North America
Salesforce
San Francisco, CA
09.2021 - 05.2023
- Recruiting Operations Management: Oversaw end-to-end recruiting operations for high-volume hiring pipelines processing 15,000+ candidates, driving operational throughput and elevating candidate satisfaction to an elite 9.4/10 rating.
- Candidate Experience (CX) Strategy: Designed and executed global CX initiatives that generated a 30% increase in actionable insights, delivering data-driven intelligence to senior leadership to streamline the interview architecture.
- Vendor & Operational Tool Implementation: Spearheaded vendor selection, procurement, and deployment of an enterprise scheduling platform; managed the training of 1,200 cross-functional users and drove a 30% lift in recruitment efficiency.
- Process Optimization & Scale: Standardized operational workflows, KPIs, and performance metrics to aggressively compress hiring cycle times and deliver predictable outcomes during periods of rapid organizational growth.
- Human Experience (HX) Programs: Championed HX design frameworks to align recruitment processes with long-term business goals, significantly enhancing candidate quality, internal alignment, and brand affinity.
Senior Manager, Programming Experience
Apple Inc.
San Francisco, CA
10.2016 - 09.2021
- Team Leadership & Operational Excellence: Directed an organization of 200+ employees and 20+ managers across multi-functional retail operations; consistently outperformed commercial sales targets and measurably increased employee engagement metrics (NPP) across all business units.
- Business & P&L Oversight: Held full operational accountability for end-to-end store functions—including the Shopping Experience, Genius Bar, Business Sales, Today at Apple, and Backstage inventory—ensuring rigorous operational consistency, revenue growth, and seamless cross-functional execution.
- Program Launch & Scale: Spearheaded the regional launch and expansion of Today at Apple programming, driving a 140% year-over-year attendance increase while significantly deepening local brand engagement and repeat visitor traffic.
- Process Optimization & Readiness: Developed and deployed specialized operational tools and training frameworks, including the iPhone Learning Lab, to standardize workflows, accelerate employee ramp time, and maximize frontline technical expertise across Market Team 1.
- People Leadership & Organizational Culture: Served as the designated People Leader for Apple Union Square; engineered targeted coaching and professional development programs that strengthened cross-functional collaboration, amplified team morale, and drove continuous retention improvements.
Education
DeVry University
Skills
- Workplace Program & Experience Delivery
- Large-Scale Internal & Public Events
- Experiential Marketing & Brand Strategy
- Multimillion-Dollar Capital Allocation
- Municipal Relations & City Permitting
- Executive Leadership & Team Scaling
- High-Value Vendor & Contract Management
- Data-Driven Spatial Analytics & Operations
- Advanced Workplace Systems Integration
- Multi-Level Stakeholder Alignment
- Visitor & Employee Journey Mapping
- Risk Mitigation & Crisis Management
Certification
- Google AI Professional Certificate | AI for App Building; AI for Data Analysis (Gemini/Sheets); AI for Research & Insights; AI Fundamentals; AI for Brainstorming & Planning; AI for Writing & Communicating; AI for Content Creation.
- PMP Exam Preparation Training | 35 hours
- Salesforce: Trailblazer Ranger | +100 badges
Timeline
Associate Vice President, Creative & Marketing
Jamestown L.P
11.2024 - Current
Senior Operations Manager, Event Systems & Revenue
Maison Alyzee Corporation
06.2023 - 11.2024
Recruiting Coordination Manager, Solution Engineers - North America
Salesforce
09.2021 - 05.2023
Senior Manager, Programming Experience
Apple Inc.
10.2016 - 09.2021
DeVry University