Giovanni Dos Santos Lima Feitoza
Frisco,TX
Summary
Entry-level IT professional with a CompTIA Network+ certification and a strong foundation in networking concepts, including TCP/IP, subnetting, and network troubleshooting. Seeking an opportunity to gain hands-on experience, contribute to a team, and continue developing technical skills in a dynamic IT environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Crew Member
Raising Cane's Restaurants
Frisco, TX
07.2024 - Current
- Assisted with food preparation and assembly to ensure timely service.
- Maintained cleanliness and organization of dining and kitchen areas.
- Provided excellent customer service by addressing inquiries and requests.
- Operated point-of-sale system for accurate order entry and transactions.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Retail Sales Associate
Rally House
Frisco, TX
10.2023 - 05.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Maintained store presentation standards, ensuring merchandise displays were attractive and well-stocked.
- Collaborated with team members to achieve sales goals and improve overall store performance.
Education
Bachelor of Science - Information System Cybersecurity
Collin Community College
Frisco, Texas05-2028
High School Diploma -
Frisco High School
Frisco, Texas05-2024
Skills
- TCP/IP, Subnetting, VLANs, DHCP, DNS
- Network troubleshooting (OSI model)
- Wireshark (packet analysis – lab experience)
- Command-line tools (ping, tracert, ipconfig)
Certification
- Network+ (N10-009), CompTIA - Earned 2026
- Security+ (SY0-701) — In Progress
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Restaurant Crew Member
Raising Cane's Restaurants
07.2024 - Current
Retail Sales Associate
Rally House
10.2023 - 05.2024
High School Diploma -
Frisco High School
Bachelor of Science - Information System Cybersecurity
Collin Community College