Giovanni Garcia
Staten Island,NY
Summary
Experienced Loan Administrator seeking a role as a Loan Officer Assistant. Strong background in loan management, regulatory compliance, and customer service. Detail-oriented and analytical with excellent communication skills. Ready to contribute to the loan application process and provide exceptional support to clients and team members.
Overview
4
4
years of professional experience
Work History
Loan Document Administrator
Longbridge Financial
05.2021 - Current
- Review and prepare loan submissions to processing and underwriting
- Provided administrative support for the operations team
- Receive and assemble new loan submissions for initial review
- Upload, sort, and index mortgage loan documents in LOS
- Verify that all initial upfront disclosures meet compliance regulations.
- Communicate with Longbridge financial partners and third-party vendors
- Responsible for ordering Title, Appraisal and Credit Reports.
- Works with Loan Officers, Processors, Underwriters and AMC
Associate
PetSmart
08.2019 - 05.2020
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Accounting And Finance
College of Staten Island of The City University of New York
Staten Island, NY05.2020
Skills
- Basic Microsoft Office knowledge
- Excellent verbal and written communication skills
- Strong organization
- Time management skills
- Due Diligent
- Customer Service
- Attention to detail
Timeline
Loan Document Administrator
Longbridge Financial
05.2021 - Current
Associate
PetSmart
08.2019 - 05.2020
Bachelor of Science - Accounting And Finance
College of Staten Island of The City University of New York
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