Giovanni Hernandez
Woodbridge,VA
Summary
Results-driven Superintendent focused on safety compliance and quality assurance in roofing operations. Leads resource allocation and team management to ensure project success and reduce workplace hazards. Translates directives from architects and construction managers into actionable plans, consistently meeting project demands while upholding strict standards.
Overview
1
1
Language
20
20
years of professional experience
Work History
Superintendent
LP Roofing
Woodbridge, Virginia
01.2020 - Current
- Supervised roofing projects, ensuring compliance with safety standards and regulations.
- Coordinated with subcontractors to schedule deliveries and labor for roofing installations.
- Trained new staff on roofing techniques and safety protocols to enhance team performance.
- Conducted site inspections to assess project progress and quality of workmanship.
- Developed project timelines, ensuring efficient workflow and timely completion of tasks.
- Coordinated project schedules and resource allocation for timely completion of roofing jobs.
- Conducted regular inspections of work sites to identify potential hazards and compliance issues.
- Collaborated with clients to discuss project requirements and address concerns effectively.
- Managed inventory of roofing materials and ordered supplies to maintain operational efficiency.
- Reviewed blueprints and specifications to plan roofing projects accurately and efficiently.
- Resolved conflicts among team members to maintain a positive work environment on site.
- Led extensive safety training to reduce workplace accidents.
- Established production schedules for crews and monitored progress against established goals.
- Provided safety instruction to crew members on proper use of tools, equipment and materials.
- Supervised and coordinated activities of workers engaged in roofing operations, such as installation, repair and maintenance of roofs.
- Created estimates for roofing jobs based on project scope of work provided by customer or contractor.
- Resolved customer complaints regarding quality of service in a timely manner.
- Maintained records related to labor costs, material usage and other job-related expenses.
- Evaluated job performance of crew members, providing feedback, coaching and corrective action when necessary.
- Ordered supplies needed for roofing projects from vendors or suppliers.
- Assigned tasks to personnel according to their skills and abilities.
- Inspected completed work to ensure conformance with specifications and adherence to standard codes.
- Prepared and planned worksites to help jobs run smoothly.
- Reported project progress, site problems and labor status to supervisors.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Monitored equipment operation during extraction process to detect problems.
- Adjusted equipment to prepare for excavating and boring geological materials.
Superintendent
Low Voltage Cabling LLC
Richmond, Va
01.2017 - 12.2020
- Installed and configured telecommunications equipment for residential and commercial clients, improving connectivity and service quality.
- Diagnosed and repaired network issues, ensuring reliable service performance and minimizing downtime.
- Conducted routine maintenance on communication systems, enhancing system reliability and reducing the likelihood of service interruptions.
Telecommunications Supervisor
Johnson Communications
Alexandria, VA
01.2015 - 12.2017
- Supervised daily operations of telecommunications team and projects.
- Trained and mentored staff on technical protocols and customer service standards.
- Coordinated installation and maintenance schedules for communication systems.
- Managed inventory of telecommunications equipment and supplies effectively.
- Implemented process improvements to enhance operational efficiency across teams.
- Ensured compliance with industry regulations and safety protocols consistently.
- Collaborated with cross-functional teams to resolve technical issues promptly.
- Conducted performance evaluations for team members to ensure quality service delivery.
- Installed, set up, and repaired devices and system components.
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Developed telecom infrastructure policies and procedures for staff compliance.
- Coordinated with vendors for procurement of telecom products and services.
- Collaborated with other departments on initiatives involving changes or upgrades to existing telecom infrastructures.
- Monitored, troubleshot and resolved issues with telephone lines and networks.
- Conducted regular audits to evaluate performance quality and accuracy of communication systems.
- Performed routine system checks to ensure proper functioning of all telecom components.
- Ensured compliance with industry standards while managing telecom operations.
- Planned and coordinated training sessions for personnel on new systems or processes related to telecommunications activities.
- Resolved customer service issues regarding telco services or product delivery.
- Monitored progress of assigned projects to ensure timely completion. on completion of assigned projects related to telecoms operations.
- Supervised a team of technicians responsible for maintaining telecommunication systems.
- Implemented strategies to improve efficiency and reduce costs associated with telco operations.
- Analyzed data traffic reports to identify areas needing improvement or optimization.
- Maintained and monitored communication equipment to keep systems ready for operation.
- Developed documentation outlining guidelines for usage, maintenance and repair of telecom equipment.
- Identified potential risks associated with implementing new technologies in the telecom environment.
- Supported end-users with network and device troubleshooting and diagnosis.
- Communicated with end-user to address device problems and implement technical or procedural solutions.
- Worked overtime to respond to emergencies and fix unsafe conditions.
- Evaluated client telecommunications needs and recommended targeted solutions.
- Performed regular tests on systems to keep components functional.
- Reviewed project drawings to perform installation activities according to specifications.
- Planned, installed and maintained systems and performed repairs on malfunctioning systems.
- Coordinated hardware and software installations.
- Monitored and replenished telecommunications equipment inventory for facilities and networks.
- Analyzed system performance, network capacity, and security and capacity.
- Assisted in designing and administering projects for residential and commercial clients.
- Documented hardware and software installation procedures.
- Reviewed work orders daily to assess task requirements and allocate resources. and communicated with prior shift to assess work needs for the day.
- Drafted cost projections for system and component implementations.
- Troubleshot electrical and mechanical defects for residential, commercial and industrial sites.
- Developed telecommunications disaster recovery plans to mitigate downtime.
- Connected wires and cables to terminals and completed necessary paperwork for each work order.
Telecommunications Supervisor
Lord of Company
Alexandria, VA
01.2007 - 12.2011
- Installed and configured telecommunications equipment for residential and commercial clients.
- Diagnosed and repaired network issues to ensure optimal service performance.
- Conducted routine maintenance on communication systems to enhance reliability.
- Collaborated with team members to implement new technology solutions effectively.
- Trained junior technicians on installation procedures and safety protocols.
- Assisted in upgrading infrastructure to accommodate advanced telecommunications services.
- Managed inventory of tools and equipment for efficient project execution.
- Provided technical support to customers, addressing inquiries and resolving issues promptly.
- Installed network interface devices and rearranged inside wiring.
- Troubleshot network issues to identify root causes of problems.
- Replaced faulty components in telecommunications systems.
- Resolved customer complaints regarding telephone service or technical issues.
- Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
- Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
- Performed regular maintenance checks on telecom equipment to ensure proper functioning.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Collaborated closely with other IT personnel on projects related to telecom infrastructure upgrades.
- Logged service calls and closed work orders by recording issues resolved and services provided.
- Disassembled equipment, inspecting and testing wiring to locate and repair problems.
- Assisted with training users in the use of various telecommunication devices and applications.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
- Configured VoIP phones for customers on the company's private branch exchange.
- Provided remote support to end-users experiencing difficulties with their phone system.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
- Briefed customers on equipment, usage, and product specification.
- Created detailed documentation of all installed and configured telecommunications systems.
- Implemented changes based on feedback from customers about telecom services or products.
- Promoted products and services to drive revenue and increase sales conversions.
- Troubleshot complex network issues, resolving problems to minimize downtime.
- Assisted in the development and implementation of disaster recovery plans for telecommunications infrastructure.
- Implemented network security measures to protect data and communications.
- Performed routine system tests and analyzed results to ensure optimal network performance.
- Evaluated new telecommunications technology and made recommendations for system improvements.
- Deployed updated software versions across all connected devices within a customer's network.
- Coordinated with vendors and service providers to ensure equipment was up to date and functioning properly.
- Programmed and maintained PBX systems for efficient call routing and handling.
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
Education
GED -
Albert Einstein High School
Kensington, MD09-1995
Skills
- Telecommunications infrastructure
- Project management
- Safety compliance
- Quality assurance
- Resource allocation
- Construction documentation
- Client communication strategies
Languages
English
Professional
Timeline
Superintendent
LP Roofing
01.2020 - Current
Superintendent
Low Voltage Cabling LLC
01.2017 - 12.2020
Telecommunications Supervisor
Johnson Communications
01.2015 - 12.2017
Telecommunications Supervisor
Lord of Company
01.2007 - 12.2011
GED -
Albert Einstein High School